Truck Care GM — Growth & Ops Leader

Love's Travel Stops; North Lima (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Medical/Dental/Vision

Bonus program

Profit sharing

Career development

Hiring immediately

Job summary

The Truck Care General Manager at Love's Travel Stops leads staff including Service Advisors to ensure safe, efficient, and high-quality service at a high-volume facility. You will drive sales, manage operations, and uphold customer satisfaction through strong leadership and process execution.

Based in Ohio, this role demands hands-on supervision, budgeting awareness, and the ability to train and develop a team while maintaining cash integrity and safety standards.

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million
• 2+ years’ experience deciphering and impacting budgets and P&L statements
• 2+ years’ experience supervising and training 10+ employees

Responsibilities

• Ensure a safe, clean, and well-maintained location with exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting including profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Organization

Computer skills

Tools

Microsoft Office Suite

Job description

The Truck Care General Manager at Love's Travel Stops leads staff including Service Advisors to ensure safe, efficient, and high-quality service at a high-volume facility. You will drive sales, manage operations, and uphold customer satisfaction through strong leadership and process execution.

Based in Ohio, this role demands hands-on supervision, budgeting awareness, and the ability to train and develop a team while maintaining cash integrity and safety standards.