Service Operations Leader

Tri Gas & Oil Co Inc; Georgetown (DE); On-site; USD 55,000 - 85,000; Full time

Job summary

Tri Gas & Oil Co Inc is seeking a Service Manager to oversee all service work, supervise technicians, and coordinate with dispatchers and management. You will provide top-tier customer service, train staff, and uphold safety and regulatory standards.

The role emphasizes effective scheduling, inventory oversight, and budget monitoring while collaborating with other departments to meet company goals.

Qualifications

• Must have excellent customer service abilities and interpersonal skills.
• Ability to manage in a fluid, fast-paced environment.
• Strong organizational skills and basic computer knowledge.
• High School diploma required; College degree a plus.

Responsibilities

• Oversee service work and supervise technicians.
• Provide customer service and escalation support to staff.
• Assist with dispatch, payroll, and time-off approvals.
• Conduct on-the-job training and share best practices.
• Monitor inventory and procure parts as needed.
• Ensure safety and vehicle maintenance standards.
• Follow budgets and collaborate with other departments.

Skills

Customer service

Interpersonal skills

Organizational skills

Leadership

Decision making

Computer literacy

Education

High School Diploma or GED

College degree a plus

Job description

Tri Gas & Oil Co Inc is seeking a Service Manager to oversee all service work, supervise technicians, and coordinate with dispatchers and management. You will provide top-tier customer service, train staff, and uphold safety and regulatory standards.

The role emphasizes effective scheduling, inventory oversight, and budget monitoring while collaborating with other departments to meet company goals.