Service Operations Lead – Heavy Equipment & Safety

Komatsu Mining Corp.; Prescott (AZ); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Komatsu America Corp. is looking for a Service Manager in Prescott, Arizona. This role involves overseeing service operations, ensuring safety, and managing a team of technicians. The ideal candidate has over 5 years of experience and strong leadership skills, particularly in heavy equipment.

The Service Manager will be responsible for driving service performance and ensuring customer satisfaction while maintaining high standards and safety protocols.

Qualifikationen

• 5+ years experience as a technician or supervisor.
• Basic hydraulic, electrical and mechanical skills.
• Ability to deal with problems involving several concrete variables.

Aufgaben

• Ensure the safety of the employee and work environment.
• Develop plans to achieve department goals for quality and efficiency.
• Manage accounts receivables as defined in business plan.
• Ensure proper training is provided for the service technicians.
• Work with factory representatives to ensure warranty factory campaigns are completed.

Kenntnisse

Problem Solving Skills

Customer Service Skills

Teamwork Skills

Planning/Organizing Skills

Professionalism

Quality

Quantity

Safety Procedures Awareness

Jobbeschreibung

Komatsu America Corp. is looking for a Service Manager in Prescott, Arizona. This role involves overseeing service operations, ensuring safety, and managing a team of technicians. The ideal candidate has over 5 years of experience and strong leadership skills, particularly in heavy equipment.

The Service Manager will be responsible for driving service performance and ensuring customer satisfaction while maintaining high standards and safety protocols.