Service Operations Coordinator (Electrical Projects)

NICKLE Electrical Companies; Georgetown (DE); On-site; USD 42,000 - 65,000; Full time

Job summary

Nickle Electrical Companies in Georgetown, Delaware, is seeking a Service Management Assistant to provide high-level administrative support to the Service Managers. The role involves handling technical information for internal and external customers and for mid- to high-level management, with work hours Monday through Friday, 7:00–3:30.

You will manage service department purchases, maintain schedules, liaise between customers and the Service Department, and assist with project documents,

Qualifications

• High school diploma or GED required or equivalent.
• Experience in construction or as a Service Manager Assistant is a plus.
• Knowledge of construction practices, equipment, methods and industry standards.

Responsibilities

• Assist Service Managers with administrative support.
• Provide technical information to internal and external customers and management.
• Manage service department purchases and schedule changes.
• Liaise between customers and service department to keep managers updated.
• Create and update job files and paperwork.
• Set up jobs in the computer as directed by Service Manager.
• Assist with phones, purchasing conflicts and disputed invoices.
• Schedule material deliveries and coordinate with Service Managers.
• Start up and close out of all jobs and ensure paperwork accuracy.
• Assist with project documents: submittals, change orders, RFIs, etc.
• Process all aspects of a service call including setup, scheduling, data entry and billing.

Skills

Administrative support

Education

High school diploma or GED

Job description

Nickle Electrical Companies in Georgetown, Delaware, is seeking a Service Management Assistant to provide high-level administrative support to the Service Managers. The role involves handling technical information for internal and external customers and for mid- to high-level management, with work hours Monday through Friday, 7:00–3:30.

You will manage service department purchases, maintain schedules, liaise between customers and the Service Department, and assist with project documents,