Service Manager

Nickle Electrical Company; Newark (DE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401(k) match

Paid time off

Life insurance

Family leave

Tuition reimbursement

Safety training

Employee recognition

Referral programs

Job summary

Nickle Electrical Company is seeking a Service Manager to oversee electrical projects from planning through completion, ensuring client satisfaction and high-quality results.

The role requires 3–5 years of electrical project management experience, strong NFPA knowledge, and OSHA/First Aid certifications. Strong leadership will align teams with the company vision while ensuring safety and efficiency on commercial, institutional, and industrial sites.

Qualifications

• High school diploma or GED is required.
• Delaware Journeyman License is required.
• Completion of a 4-year Electrical Apprenticeship is required.
• 3–5 years of electrical project management experience.
• Experience in commercial, institutional, and industrial settings.
• Manage multiple projects up to $200,000.
• Strong NFPA code knowledge is required.
• OSHA 10 certification is required (OSHA 30 preferred).
• First Aid/CPR certification is required.

Responsibilities

• Align team performance with company vision and mission.
• Serve as the initial customer contact for scope assessment.
• Plan and schedule projects under Senior Service Manager direction.
• Develop goals and prioritize work completion.
• Enforce and promote workplace safety.
• Build employee relationships supporting merit shop philosophy.
• Provide performance feedback and recognition.
• Lead staff through performance management and development processes.

Skills

Project management

NFPA code knowledge

OSHA 10 certification

First Aid/CPR certification

Multi-project management

Industrial/commercial experience

Education

High school diploma or GED

Delaware Journeyman License

4-year Electrical Apprenticeship completion

Job description

The Service Manager will oversee projects from planning through completion, ensuring customer satisfaction and high-quality results.

PRIMARY RESPONSIBILITIES

• Align team performance with company vision and mission
• Serve as initial customer contact for scope assessment
• Plan and schedule projects under Senior Service Manager direction
• Develop goals and prioritize work completion
• Enforce and promote workplace safety
• Build employee relationships supporting merit shop philosophy
• Provide performance feedback and recognition
• Lead staff through performance management and development processes

QUALIFICATIONS

• High school diploma or GED
• Delaware Journeyman License
• 4-year Electrical Apprenticeship completion
• 3-5 years in electrical project management
• Experience in commercial, institutional, and industrial settings
• Managing multiple projects up to $200,000
• Strong NFPA code knowledge
• OSHA 10 certification required (OSHA 30 preferred)
• First Aid/CPR certification required

PHYSICAL DEMANDS

Standing, walking, lifting up to 50 pounds occasionally, bending, and reaching. Work in varied weather conditions. Protective equipment required. Prolonged computer use and occasional site travel.

BENEFITS

Competitive salary based on experience

Medical plans (Traditional and HSA options) with company HSA contributions

Dental and vision coverage

401(k) with generous company match

Paid time off and holiday pay

Employer-paid life insurance

Delaware paid family leave

Tuition reimbursement and professional development

Safety training (NFPA, OSHA, first aid/CPR)

Employee recognition and referral programs