Service Operations Assistant – Auto Care Leader

Matthews Tire; Chesterfield (MO); On-site; USD 52,000 - 55,000; Full time

Job summary

Driven by Dobbs is seeking an Assistant Service Manager in Chesterfield, MO to coordinate the activities of technicians, lead service operations, and ensure a positive customer experience. This full-time role involves selling automotive services and parts while maintaining high service standards.

The position requires leadership, strong communication, and a focus on safety and efficiency in a fast-paced shop environment.

Qualifications

• 3+ years experience in the automotive repair industry.
• Knowledge of automotive systems.
• Proficient use of tools and equipment used in the repair and servicing of automotive vehicles (will train).

Responsibilities

• Assist in diagnosing vehicle issues and preparing accurate repair estimates.
• Obtain customer approval before performing recommended repairs.
• Inspect and road test repaired vehicles to verify quality and accuracy of work.
• Maintain inventory of repair parts and equipment; requisition replacement stock as needed within inventory guidelines.
• Perform general service duties and miscellaneous tasks, including store opening and closing, and stocking tires or supplies.

Skills

Customer service

Leadership

Sales

Communication

Time management

Job description

Driven by Dobbs is seeking an Assistant Service Manager in Chesterfield, MO to coordinate the activities of technicians, lead service operations, and ensure a positive customer experience. This full-time role involves selling automotive services and parts while maintaining high service standards.

The position requires leadership, strong communication, and a focus on safety and efficiency in a fast-paced shop environment.