Service Officer

University of Scranton, Department of Communication & Media; Scranton (Lackawanna County); On-site; USD 38,000 - 52,000; Full time

Job summary

The University of Scranton invites applications for a Service Officer in University Police to help provide a safe and secure environment on campus. A high school diploma is required, and the role involves patrolling, incident response, and event security.

Responsibilities include maintaining knowledge of alarms, enforcing parking regulations, and supporting the university’s Catholic and Jesuit mission. This is a full-time, on-site position with daytime hours and a strong commitment to student

Qualifications

• Good written and verbal communication skills.
• Strong problem solving and critical thinking skills.
• Ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy.
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission.

Responsibilities

• Ensure the safety and security of students, faculty, staff members and guests of the University community
• Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime
• Maintain a knowledge of buildings, fire alarm panels, intrusion alarms and any locking procedures
• Respond to incidents to include accidents, illnesses, requests for assistance, walking safety escorts, medical escorts
• Provide security at special events, athletic events and health clinics
• Maintain a working knowledge of the Emergency Communications Center
• Be able to activate the Emergency Notification System
• Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate
• Must be of good moral character; any candidate offered employment, must submit to a background investigation, to include: criminal record check for convictions of any disqualifying criminal offense, driving record, and drug screen for any illegal controlled substance

Skills

Communication skills

Problem solving

Empathy & respect

Education

High School Diploma

Job description

Position Details

Position Information

Position Title

Service Officer

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

About

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:
Elizabeth M. Garcia
Title IX Coordinator
Office of Institutional Compliance & Title IX
Institute of Molecular Biology & Medicine, Suite 315
[e-mail]
[phone]
https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department University Police Job Purpose

The Service Officer is responsible for helping provide a safe and secure environment.

Essential Duties

• Ensure the safety and security of students, faculty, staff members and guests of the University community
• Patrol the interior and exterior of academic and administrative buildings and on campus property to deter crime
• Maintain a knowledge of buildings, fire alarm panels, intrusion alarms and any locking procedures
• Respond to incidents to include accidents, illnesses, requests for assistance, walking safety escorts, medical escorts
• Provide security at special events, athletic events and health clinics
• Maintain a working knowledge of the Emergency Communications Center
• Be able to activate the Emergency Notification System
• Patrol parking lots and the parking garage and inspect vehicles for parking decals, and issue parking tickets and tow violators when appropriate
• Must be of good moral character; any candidate offered employment, must submit to a background investigation, to include: criminal record check for convictions of any disqualifying criminal offense, driving record, and drug screen for any illegal controlled substance

Additional Skills Required

• Good written and verbal communication skills
• Strong problem solving and critical thinking skills
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission

Minimum Education Requirements

High School diploma or equivalent is required

Preferred Requirements

Preferred Education Minimum Job Experience Requirements

Prior security experience preferred

Preferred Qualifications Years of Experience University Classification Public Safety FLSA Classification Non-Exempt Schedule/Work Hours Monday through Friday, 7:00 a.m. - 3:00 p.m. Full Time/Part Time Full-Time Annual Schedule 10