Service of Process Specialist

Express Network, A Legal Support Network Co.; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A legal support services company is seeking a Service of Process Specialist in San Antonio. The ideal candidate has over 3 years of experience in process coordination, excellent communication skills, and a strong understanding of Texas service of process rules. This full-time position requires on-site presence and proactivity in managing process service orders. Competitive compensation offered.

Qualifications

• Minimum 3 years of experience in process service coordination or a related legal support function.
• Strong understanding of Texas service of process rules; familiarity with multi-jurisdictional procedures a plus.
• Ability to prioritize multiple active serves.
• Clear, professional communication with both clients and vendors.
• Ability to prioritize multiple active serves while maintaining attention to detail.
• Proficiency with digital tracking systems and document management tools.

Responsibilities

• Coordinate and dispatch process service orders to qualified process servers.
• Track the progress of active serves and ensure timely completion and documentation.
• Communicate with clients, court personnel, and process servers.
• Communicate with clients, court personnel, and process servers to provide updates and resolve issues.
• Maintain detailed records within internal tracking systems and client portals.
• Assist in identifying and onboarding new process service vendors as needed.

Skills

Process service coordination

Clear communication

Organizational skills

Time management

Attention to detail

Detail-oriented

Document management

Digital tracking

Tools

Digital tracking systems

Document management tools

Job description

Job Overview

Express Network provides comprehensive legal support services with a focus on accuracy, speed, and professionalism. We’re expanding our operations in Texas and looking for experienced professionals who take pride in maintaining the integrity of the legal process and delivering exceptional, concierge-style service to our clients.

Service of Process Specialist

We are seeking a skilled Service of Process Specialist to support and oversee the daily coordination of process service orders. This position is ideal for an experienced legal support professional who understands the importance of precision, communication, and compliance in every stage of the service of process workflow.

Expectations for this role

On-Site Presence: expected to be on-site at our San Antonio office in the Far North Central area (near Methodist Hosp.-Stone Oak), 5 days a week.

Ownership & Communication: this role demands a proactive approach and a strong commitment to transparency in all communications and actions.

Responsibilities

• Coordinate and dispatch process service orders to qualified process servers across multiple jurisdictions.
• Track the progress of active serves and ensure timely completion and documentation.
• Review and verify proofs of service, affidavits, and related documentation for accuracy and compliance.
• Communicate with clients, court personnel, and process servers to provide updates and resolve issues.
• Maintain detailed records within internal tracking systems and client portals.
• Assist in identifying and onboarding new process service vendors as needed.

Qualifications

• Minimum 3 years of experience in process service coordination or a related legal support function.
• Strong understanding of Texas service of process rules; familiarity with multi-jurisdictional procedures a plus.
• Excellent organizational and time management skills.
• Clear, professional communication with both clients and vendors.
• Ability to prioritize multiple active serves while maintaining attention to detail.
• Proficiency with digital tracking systems and document management tools.

Seniority level

Associate

Employment type

Full-time

Job function

Legal

Industries

Legal Services