Service Now Engineer

Davita Inc.; Virginia; Remote; USD 104,000 - 166,000; Full time

Job summary

A leading company is seeking a Service Now Engineer to support the implementation of a FedRAMP High Gov cloud SaaS management solution. This role requires significant experience with ServiceNow, including system configuration and development. Applicants should have a Bachelor's degree and at least 12 years of related experience, alongside various technical qualifications. The position offers flexibility as it is fully remote and includes a competitive salary range based on experience.

Qualifications

• Minimum of 12 years of experience, additional 4 years accepted in lieu of the degree.
• Experience with ServiceNow domain separation and ITSM.
• Must be a US Citizen eligible for agency clearance.

Responsibilities

• Key contributor to ServiceNow SaaS Solution implementation.
• Develop custom features and provide technical consulting.
• Write Knowledge Management articles for the ServiceNow Platform.

Skills

ITSM delivery experience

ServiceNow SaaS Platform experience

JavaScript

Education

Bachelor's Degree

Job description

Service Now Engineer

Job Locations

US

Requisition ID

2025-157680

Position Category

Engineering

Clearance

Agency Clearance

Responsibilities

Peraton' s FRB Program is looking for a Senior Systems Engineer. The qualified individual must have the ability to work with client and stakeholders in building and supporting a FedRAMP High Gov cloud SaaS service management solution.

This SaaS offering will leverage the suite of ServiceNow packages and modules. This position will require the individual to build and operate solutions based on leading ServiceNow technology and best practice. As a ServiceNow subject matter expert, you will be responsible to support, analyze and further enhance the client solution. You will utilize your existing Service Management / ServiceNow, Market knowledge and technical expertise to support the customer needs and develop value propositions with the ServiceNow SaaS offering. This position is fully remote.

What you will do:

Key Contributor to the ServiceNow SaaS Solution implementation, your role will include such activities as:

System configuration
• Development of custom features on client and server side
• Technical consulting
• Technical specifications preparation
• Testing support, rollout support and others.
• Follow implementation standards and technical best practices related to the SaaS offering.
• Provide expertise on technical questions, related to ServiceNow platform.
• Understand the business needs and the needs to standardize processes (ITIL) and build this into the design and deliverables.
• Write Knowledge Management articles for the ServiceNow Platform

Qualifications

Required Qualifications:

• Bachelor's Degree and a minimum of 12 years of experience. Additional 4 years of experience may be accepted in lieu of the degree
• ITSM delivery experience
• Must have ServiceNow SaaS Platform experience
• Must have experience with ServiceNow domain separation and ITSM
• Must be able to build and deploy catalog items including workflow or flow designer
• Must understand the use of UI actions, UI policies, and business rules
• Must understand ACL's and how items are impacted with ACL's
• Must be able to support the upgrade process when moving ServiceNow to a new version
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance

Preferred Qualifications:

• Experience with JavaScript and performing scripted actions in ServiceNow
• Government contracting experience (is a plus)
• FedRamp experience is a plus

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.