Service marketing leader, Americas (Andover, MA or Pittsburgh, PA or remote)

Smith & Nephew; Memphis (TN); Remote; USD 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a Service Marketing Leader to drive growth in their Americas service business. This pivotal role involves leveraging market insights and analytics to enhance service performance across various business units. You will lead downstream marketing efforts, focusing on content creation, digital marketing, and cross-functional collaboration. The ideal candidate will possess strong data analysis skills and a deep understanding of the medical device industry. Join a forward-thinking company committed to diversity and employee well-being, offering competitive compensation and benefits.

Benefits

401k Matching

Stock Options

Tuition Reimbursement

Flexible Time Off

Medical, Dental, Vision

Employee Assistance Program

Parental and Adoption Leave

Fertility Assistance

Discounts on Fitness

Community Service Days

Qualifications

• 8-12 years of experience in medical device or technology industry.
• Strong data analysis skills and digital marketing knowledge.

Responsibilities

• Drive growth in the Americas service business through market insights.
• Develop content, training materials, and lead generation strategies.

Skills

Data Analysis

Digital Marketing

Communication

Consensus Building

Salesforce

SAP

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

SAP

Job description

Service Marketing Leader, Americas (Andover, MA or Pittsburgh, PA)

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

This role reports to the Sr. Director of America Service Growth & Global Marketing and is part of the Global Service Growth & Marketing team.

What will you be doing?

The position focuses on driving growth in the Americas service business by identifying opportunities across all business units, developing a strong service portfolio, and enhancing performance through market insights and analytics. Key responsibilities include downstream marketing efforts such as content creation, training material development, lead generation, and digital marketing, with a strong emphasis on data-driven decision-making and cross-functional collaboration.

What will you need to be successful?

To succeed in this role, you'll need a bachelor's degree (master's preferred) and 8-12 years of experience in the medical device or technology industry, ideally with a background in service, sales, marketing, or operations. Success requires strong data analysis skills, experience with platforms like SAP and Salesforce, and proven communication and consensus-building skills. You should also be capable of motivating change, establishing new processes, and have a solid understanding of digital marketing.

Travel Requirements:

Up to 20% travel.

All field sales professionals required to gain entry into healthcare facilities must complete our credentialing process, which may include COVID-19 vaccine management.

Compensation and Benefits

The anticipated base salary range is $120,000-150,000 USD annually, with actual offers based on experience, skills, location, and internal equity. Compensation may include sales commissions, incentives, and benefits such as medical, dental, vision, 401k, tuition reimbursement, medical leave, and wellness programs.

Additionally, there is a separate mention of a base compensation range of $60,000 - $80,000 USD, which appears to be for a different role or context; this should be clarified or removed to avoid confusion.

Our Commitment

We believe in creating the greatest good for society, investing in our people, and serving patients worldwide.

• Inclusion, Diversity, and Equity: Committed to welcoming, celebrating, and thriving on diversity. Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
• Your Future: 401k Matching, Stock Options, Tuition Reimbursement.
• Work/Life Balance: Flexible time off, paid holidays, community service days.
• Your Well-being: Medical, Dental, Vision, HSA, Employee Assistance Program, Parental and Adoption Leave, Fertility Assistance.
• Training: Hands-On, Team-Centric, Mentorship programs.
• Extra Perks: Discounts on fitness, travel, and more.

Smith+Nephew is an Equal Opportunity Employer and values diversity in the workplace.

Stay connected:

• Join our talent community.
• Follow us on LinkedIn.
• Visit our Glassdoor page for insights into our culture.

Explore our new website to learn more about our mission and opportunities.