Service marketing leader, Americas (Andover, MA or Pittsburgh, PA or remote)

Smith+Nephew; Andover (MA); Remote; USD 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a Service Marketing Leader for the Americas, responsible for driving growth and enhancing service performance through market insights. This role involves leading marketing efforts, developing a strong service portfolio, and collaborating with a diverse team to create impactful strategies. With a focus on data analysis and communication, the ideal candidate will have a solid background in the medical device or tech industry. Join this inclusive environment that values diversity and offers comprehensive benefits, work/life balance, and opportunities for professional growth.

Benefits

401k

Health Coverage

Tuition Reimbursement

Wellness Programs

Flexible Time Off

Paid Holidays

Qualifications

• 8-12 years of experience in medical device or tech industry.
• Strong background in service, sales, marketing, or operations.

Responsibilities

• Drive growth in the Americas service business by identifying opportunities.
• Lead downstream marketing efforts including content creation and digital marketing.

Skills

Data Analysis

Communication

Change Management

Education

Bachelor’s Degree

Master’s Degree

Tools

SAP

Salesforce

Job description

Service marketing leader, Americas (Andover, MA or Pittsburgh, PA or remote)

Join to apply for the Service marketing leader, Americas (Andover, MA or Pittsburgh, PA or remote) role at Smith+Nephew

Overview

Smith+Nephew designs and manufactures technology that enhances lives. This role reports to the Sr. Director of America Service Growth & Global Marketing and is part of the Global Service Growth & Marketing team.

Responsibilities

• Drive growth in the Americas service business by identifying opportunities across all units.
• Develop a strong service portfolio and improve performance using market insights and analytics.
• Lead downstream marketing efforts including content creation, training materials, lead generation, and digital marketing.

Qualifications

• Bachelor’s degree required, Master’s preferred.
• 8–12 years of experience in the medical device or tech industry, with a background in service, sales, marketing, or operations.
• Strong data analysis skills, experience with SAP and Salesforce, excellent communication, and change management abilities.

Additional Details

This is a fixed-term position ending August 2025. Travel up to 20%. Compensation ranges from $120,000 to $150,000 USD annually, plus incentives and benefits.

Benefits & Culture

• Inclusive environment committed to diversity and equity.
• Comprehensive benefits including 401k, health coverage, tuition reimbursement, and wellness programs.
• Work/life balance with flexible time off and paid holidays.