Service Manager Trainee: Lead Teams to Top-Tier Service

Rollins, Inc.; Whittier (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical coverage

Vision/Dental insurance

401(k) with match

Paid vacation and holidays

Sick leave

Tuition reimbursement

Job summary

Rollins, Inc. is seeking a Service Manager in the United States to lead a high-performance service operation, develop and mentor the Orkin Pros, and balance technical know-how with strong customer empathy. The role emphasizes safety, integrity, and delivering exceptional service that grows revenue and customer trust.

You will work with a team to implement training, adopt new products, and oversee scheduling, with a company vehicle, competitive pay, and a comprehensive benefits package.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent is required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification (company paid).

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections and empathetic service.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Rollins, Inc. is seeking a Service Manager in the United States to lead a high-performance service operation, develop and mentor the Orkin Pros, and balance technical know-how with strong customer empathy. The role emphasizes safety, integrity, and delivering exceptional service that grows revenue and customer trust.

You will work with a team to implement training, adopt new products, and oversee scheduling, with a company vehicle, competitive pay, and a comprehensive benefits package.