Service Manager Trainee - Auto Care Leader

Dobbs Tire & Auto Centers, Inc.; Kansas City (MO); Sur place; USD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Employee training and development

Competitive compensation

Résumé du poste

Dobbs Tire & Auto Centers in Kansas City, MO seeks a Service Manager to lead automotive service operations. You will work with store leadership to ensure quality service, safety and customer satisfaction while guiding technicians and coordinating daily workflows.

The role requires strong mechanical understanding, mentoring ability, and a commitment to high standards of service in a busy retail environment. A path to leadership and growth is provided.

Qualifications

• 3+ years’ experience in automotive repair industry as a technician, service advisor, or service manager.
• Strong technical acumen of automotive repair standards, tools and processes.
• Previous experience mentoring technicians is strongly preferred.
• Proficient in Microsoft Office and familiarity with POS systems (VAST) is highly valued.

Responsabilités

• Greet customers and assess tire and service needs with a professional, customer-focused approach.
• Assist in evaluating technician knowledge and performance and support development.
• Help manage service sales, gross profit, safety, and efficiency goals.
• Oversee daily work orders and ensure proper use of tools and equipment.
• Support safe shop operations and adherence to policies and safety standards.

Connaissances

Strong work ethic

Team player

Time management

Customer service mindset

Outils

Microsoft Office

VAST POS systems

Description du poste

Dobbs Tire & Auto Centers in Kansas City, MO seeks a Service Manager to lead automotive service operations. You will work with store leadership to ensure quality service, safety and customer satisfaction while guiding technicians and coordinating daily workflows.

The role requires strong mechanical understanding, mentoring ability, and a commitment to high standards of service in a busy retail environment. A path to leadership and growth is provided.