Automotive Service Manager Trainee

Dobbs Tire & Auto Centers, Inc.; Maplewood (MO); On-site; USD 62,000 - 106,000; Full time

Job summary

Dobbs Tire & Auto Centers in Maplewood, MO is seeking a Service Manager in Training to learn and support all service and repair responsibilities within a single unit retail store environment.

You will work closely with store leadership to develop skills to manage service and repair operations, ensuring quality, timeliness, safety and employee management standards are met. The position requires strong technical knowledge of automotive repair and a focus on customer satisfaction.

Qualifications

• 3+ years’ experience in the automotive repair industry.
• Experience mentoring technicians strongly preferred.
• Strong technical acumen of automotive repair standards, tools, processes, etc.

Responsibilities

• Learn to interview, select and train service technicians with input on development and promotions.
• Assist in evaluating knowledge, skills and performance of all technicians and provide input on promotions and merit.
• Support store performance goals including service sales, gross profit, and customer satisfaction.
• Assist in overseeing daily work orders, including time, tools, materials, and equipment.
• Provide technical expertise and support diagnosis for general and complex service requests for all makes and models.

Tools

VAST

Microsoft Office

Job description

Dobbs Tire & Auto Centers in Maplewood, MO is seeking a Service Manager in Training to learn and support all service and repair responsibilities within a single unit retail store environment.

You will work closely with store leadership to develop skills to manage service and repair operations, ensuring quality, timeliness, safety and employee management standards are met. The position requires strong technical knowledge of automotive repair and a focus on customer satisfaction.