Service Manager — Luxury Dining & Guest Experience (Housing)

La Bonne étape; Gay (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical, vision, and dental insurance

Employee discounts on Uberto dining

Housing possibilities

Job summary

Quercus, including Uberto Restaurant, in Gay, Georgia, seeks a Service Manager to lead the tasting menu experience and FOH service staff. This role oversees reservations, service preparation, dining room execution, guest notes, and beverage coordination, working closely with concierges, chefs, and gardeners to ensure exceptional guest experiences.

The position emphasizes warm hospitality, organization, and attention to detail, with a focus on personal, seamless service across all guest

Qualifications

• Prior experience in fine dining / tasting menu service, luxury hospitality, or a comparable restaurant environment.
• Warm, engaging, and gracious personality with a genuine passion for hospitality.
• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
• Ability to lead, train, and support a service team with professionalism and care
• Ability to work evenings, weekends, holidays, and service-based schedules as needed

Responsibilities

• Reservation management across email, phone, and digital booking platform, including new bookings, changes, cancellations, rescheduling, confirmations, prepayments, refunds, and guest inquiries
• Service management: coordinate with chef and culinary team, prepare materials, lead pre-service lineup, and host during service
• Team leadership, training, and development: hire, train, and manage service staff; create ongoing training programs

Skills

Fine dining experience

Hospitality mindset

Communication skills

Organizational skills

Multitasking

Leadership and training

Evening/weekend availability

Job description

Quercus, including Uberto Restaurant, in Gay, Georgia, seeks a Service Manager to lead the tasting menu experience and FOH service staff. This role oversees reservations, service preparation, dining room execution, guest notes, and beverage coordination, working closely with concierges, chefs, and gardeners to ensure exceptional guest experiences.

The position emphasizes warm hospitality, organization, and attention to detail, with a focus on personal, seamless service across all guest