Service Manager: Lead Pest Control Team

Industrial Fumigant Company; Milford (CT); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive base + bonus

Medical insurance

Dental

Vision

401(k)

Stock purchase plan

Tuition reimbursement

Paid time off

Company vehicle

Training onboarding

License support

Growth opportunities

Job summary

Waltham Pest Services in Milford, CT is seeking a Service Manager to lead our service team and drive exceptional pest control solutions for families and businesses.

The role emphasizes overall service delivery, fleet management, and service-team sales, while coaching technicians and coordinating client services. The ideal candidate will have supervisory experience, a valid driver's license, and a commitment to safety and customer satisfaction.

Qualifications

• Minimum 3 years in supervisory or management roles in a service-based industry.
• Ability to lead and develop a service team and ensure customer satisfaction.
• Excellent communication and organizational skills.

Responsibilities

• Lead and mentor front-line service staff.
• Provide hands-on management and training for technicians.
• Schedule client services and route technicians.
• Monitor scheduling, routing, and productivity.
• Ensure high-quality customer service and satisfaction.
• Oversee fleet, inventory, and reporting.
• Participate in interviewing and hiring.

Skills

Supervisory experience

Team leadership

Training & development

Customer service

Education

High School Diploma/GED

Job description

Waltham Pest Services in Milford, CT is seeking a Service Manager to lead our service team and drive exceptional pest control solutions for families and businesses.

The role emphasizes overall service delivery, fleet management, and service-team sales, while coaching technicians and coordinating client services. The ideal candidate will have supervisory experience, a valid driver's license, and a commitment to safety and customer satisfaction.