Service Manager II

Westminster; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Housing discounts

401k match

Health insurance

Relocation assistance

Tuition reimbursement

Career growth

Job summary

Westminster Management in Jersey City is seeking a Senior Property Maintenance Manager to lead our luxury community at The Journal. You will supervise maintenance staff, oversee daily tasks, inspections, and resident service to ensure the property remains in top condition.

This on-site role focuses on building systems expertise, safety compliance, budgeting, and vendor management, with on-call hours and a hands-on leadership style to inspire your team and protect residents’ comfort.

Qualifications

• 3+ years of experience in multifamily property management or 5+ years in property management.
• In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
• Leadership experience, with a track record of managing teams and fostering strong working relationships.
• Experience with property management software – Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
• Flexibility: ability to work on-call and extended hours (including weekends and holidays).
• A hands-on approach and a commitment to maintaining high standards of work and safety.
• Physical readiness: ability to climb ladders and work in confined spaces; comfortable outdoors and indoors.

Responsibilities

• Lead and supervise a dynamic maintenance team to deliver top-notch service.
• Oversee all community maintenance work, including service requests, preventive, and emergency repairs.
• Maintain effective maintenance programs to protect and maintain the property.
• Keep an inventory of equipment, tools, and supplies.
• Serve as a role model for maintenance staff and set the standard for professionalism.
• Maintain a safe, sanitary, and comfortable living environment for residents and staff.
• Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
• Conduct cost-benefit analyses and manage vendor contracts to optimize service delivery; create and monitor the annual maintenance budget.
• Prepare maintenance reports, inventory updates, and team evaluations.
• Train, mentor, and inspire your maintenance staff to reach new heights.

Skills

Property management

Leadership

Safety protocols

Yardi

MS Office

Teams

Zoom

On‑call

Driver’s license

Tools

Yardi

Purchase order systems

Microsoft Office

Teams

Zoom

Job description

Join Our Team as a LUXURY Property Maintenance Manager – Lead the Way in Property Maintenance at our gorgeous new development, The Journal in Jersey City!

Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey!

As a Senior Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You'll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine!

Building Systems & Infrastructure Leadership

• Oversee the operation, maintenance, and troubleshooting of complex HVAC systems, including boilers, air handlers, PTACs, chilled water loops, specialized HVAC zones, and multi‑chilled water risers
• Manage electrical systems, including switchgear, UPS systems, backup generators, and distribution panels
• Supervise plumbing and domestic water systems, including pumps and water treatment systems
• Ensure compliance, reliability, and readiness of Fire/Life Safety systems, including sprinklers, fire alarms, smoke control systems, and fire command centers
• Monitor and optimize Building Automation Systems (BAS) and energy management controls
• Oversee vertical transportation systems (elevators), coordinating inspections, preventive maintenance, repairs, and vendor performance

What You'll Do

• Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top‑notch service.
• Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
• Master Maintenance! Maintain effective maintenance programs to protect and maintain the property.
• Stay Ahead! Keep an inventory of equipment, tools, and supplies.
• Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
• Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff.
• Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well‑maintained.
• Drive Results: Conduct cost‑benefit analyses (in‑house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget.
• Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations.
• Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights.

What You’ll Bring to the Team

• Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management.
• Knowledge You Can Count On: In‑depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
• Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships.
• Tech Savvy: Experience with property management software – Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
• Flexibility: Ability to work on‑call and extended hours (including weekends and holidays).
• Hight Standards: A hands‑on approach and a commitment to maintaining high standards of work and safety.
• Physical Readiness: Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions.
• License: A valid Driver’s License!

Why You’ll Love This Role

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities! We’re invested in your career and offer training and advancement paths.
• Team Spirit! Work with a supportive and fun group of people who value your contributions.
• Variety! Every day is different, keeping your work fresh and engaging.
• Make a Difference! Play a key role in creating a safe and welcoming community for residents.

We’re an equal‑opportunity at‑will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.