Service Manager - Heavy Equipment

Mechanics Hub; Lincoln (NE); Sur place; USD 75 000 - 150 000; Plein temps

Avantages offerts par ce poste

Dental & vision insurance

Supplemental health insurance

401(k) with company match

Paid vacation and holidays

Sick leave

Résumé du poste

Mechanics Hub, located near Lincoln, NE, seeks an experienced Service Manager to lead a heavy diesel service operation south of Lincoln. You will guide a skilled team, optimize daily workflow, ensure safe and high-quality repairs, and uphold strong service standards for customers.

The role demands hands-on leadership, clear communication, and the ability to drive productivity while maintaining exceptional workmanship.

Qualifications

• Experience as Heavy Diesel Service Manager or Shop Foreman.
• Ability to lead, motivate, and support a team.
• Strong organizational, communication, and problem-solving skills.
• Willingness to work extended hours during peak seasons.

Responsabilités

• Lead, support, and develop service technicians while fostering a positive shop environment.
• Coordinate daily workflow, prioritize repairs, manage work in progress, and close work orders promptly.
• Monitor repair quality, minimize rework and warranty callbacks, uphold high workmanship standards.
• Use heavy diesel expertise to assist with complex diagnostics and guide technicians to effective solutions.
• Monitor department performance, identify improvement opportunities, and drive productivity and customer satisfaction.
• Ensure customers receive professional service, clear communication, and dependable solutions.
• Maintain accurate service records, oversee paperwork, and ensure processes are followed consistently.

Connaissances

Team leadership

Heavy diesel knowledge

Communication skills

Problem solving

Organizational skills

Description du poste

Are you an experienced Heavy Diesel Shop Foreman, or Service Manager ready to take the next step in your career? This is an excellent opportunity to join an established industry leader in a key leadership role, where your technical expertise, ability to lead people, and commitment to service excellence will make a real impact.We are seeking a dynamic and people-focused Service Manager to lead heavy diesel service operation about 30 miles south of Lincoln, NE. Here you will help enhance and develop an already productive team, while ensuring that repairs are completed safely, efficiently, and to a high standard.This opportunity is well suited to an experienced diesel industry leader or with strong leadership potential who is ready to make a difference in management.Key ResponsibilitiesTeam Leadership: Lead, support, and develop service technicians while fostering a positive, accountable, and collaborative shop environment.Service Operations: Coordinate daily workflow, prioritize repairs, manage work in progress, and ensure work orders are completed and closed promptly.Quality Control: Monitor repair quality, minimize rework and warranty callbacks, and maintain high standards of workmanship.Technical Support: Apply your heavy diesel knowledge to assist with complex diagnostic and repair challenges and guide technicians toward effective solutions.Performance Management: Monitor service department performance, identify opportunities for improvement, and drive productivity, efficiency, and customer satisfaction.Customer Relations: Ensure customers receive professional service, clear communication, and dependable solutions.Administration: Maintain accurate service records, oversee paperwork, and ensure service processes are followed consistently.QualificationsStrong background in heavy diesel, agricultural equipment, heavy equipment, or heavy truck service.Experience as a Heavy Diesel Service Manager, Shop Foreman, Senior Mechanic is a must.Ability and desire to lead, motivate, and support a team of technicians.Strong organizational, communication, and problem-solving skills.Comfortable managing work orders, service documentation, and shop performance metrics.A practical, hands-on leadership style with a focus on accountability, quality, and teamwork.Willingness to work extended hours during peak agricultural seasons. 52 hours per week is the average aside from winter when 40 is the standard.Agricultural equipment experience is an asset, but experienced heavy diesel and heavy truck professionals with strong technical and leadership skills are encouraged to apply.Compensation & Benefits$75,000 annual base salaryExpected total annual earnings of $130,000$150,000 with performance-based incentivesPaid vacation, sick leave, and holidaysDental, vision, and supplemental health insurance401(k) retirement plan with company matchThis is an opportunity to take ownership of a service department, build a strong team, and earn substantial performance-based compensation while contributing to an established operation.#MHM