Service Manager: Growth, Profitability & Team Leadership

LE014 Greenway Equipment, Inc.; Sherwood (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Educational opportunities

Job summary

Greenway Equipment, Inc. is seeking a Service Department Manager to lead the location's service team, drive revenue and manage expenses in alignment with budgets, and coordinate service delivery to customers.

The role requires planning, staff supervision, and cross-department collaboration to maintain safety, quality, and a positive customer experience. Join our team to contribute to growth and operational excellence.

Qualifications

• 3+ years in a service department with performance metrics.
• Basic Mechanical Knowledge.
• Experience operating diagnostic tools.
• Experience leading and collaborating in a team.
• Ability to analyze internal and financial reports.

Responsibilities

• Communicates and enforces service department processes to ensure customer satisfaction.
• Drives revenue and manages expenses to meet budget.
• Creates annual service department goals and budgets.
• Schedules and assigns jobs to staff according to skills.
• Coordinates logistics with customers, suppliers, and locations.
• Performs safety checks and ensures compliance with policies.

Skills

Basic Mechanical Knowledge

Team leadership

Customer service

Problem solving

Financial reporting analysis

Communication skills

Tools

Service ADVISOR (or diagnostic tools)

Job description

Greenway Equipment, Inc. is seeking a Service Department Manager to lead the location's service team, drive revenue and manage expenses in alignment with budgets, and coordinate service delivery to customers.

The role requires planning, staff supervision, and cross-department collaboration to maintain safety, quality, and a positive customer experience. Join our team to contribute to growth and operational excellence.