Service Manager – Fire Sprinkler Systems (Employee-Owned)

Wayne Automatic Fire Sprinklers, Inc.; Tampa (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses (PIPs)

Excellent benefits

Company culture

Hybrid opportunities

Wayne Academy training

Job summary

Wayne Automatic Fire Sprinklers, Inc. is seeking an experienced Service Manager for the Tampa, FL branch. You will oversee the service, inspections, and alarms departments, guiding field staff and coordinating with the Branch Manager.

The role emphasizes leadership, budget adherence, and customer satisfaction, with opportunities for career growth within a family-owned company that values its team and safety compliance.

Qualifications

• Minimum 5 years of service experience required.
• NICET Level II certification.
• Proficient with company software and computers.
• Excellent organizational skills and attention to detail.
• Strong and professional communication with customers.

Responsibilities

• Oversee Service, Alarms, and Inspections departments daily operations.
• Lead workforce planning, scheduling, resources, and profitability.
• Coach and mentor team to drive growth and technical excellence.
• Ensure safety, code compliance, and customer satisfaction in the field.
• Build strong customer relationships and resolve service issues.

Skills

Leadership

Communication

Team management

Customer relations

Organizational skills

Education

NICET Level II

Job description

Wayne Automatic Fire Sprinklers, Inc. is seeking an experienced Service Manager for the Tampa, FL branch. You will oversee the service, inspections, and alarms departments, guiding field staff and coordinating with the Branch Manager.

The role emphasizes leadership, budget adherence, and customer satisfaction, with opportunities for career growth within a family-owned company that values its team and safety compliance.