Service Manager — Dynamic Hospitality Leader

Red Robin; Wilmington (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Red Robin in Wilmington, NC is seeking a highly skilled Service Manager to lead a lively team and deliver outstanding guest experiences in a fast-paced, family-friendly setting.

You will oversee daily operations, coach staff, control inventory and staffing, and maintain profitability while upholding Red Robin's playful hospitality.

If you are enthusiastic, a strong communicator, and ready to lead by example, join our growing team and help create memorable moments for guests.

Qualifications

• Experience leading a team in a fast-paced restaurant setting.
• Strong communication and problem-solving abilities.
• Commitment to delivering exceptional guest service.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service.
• Lead, motivate, and develop a dynamic team to achieve high performance.
• Maintain exceptional guest satisfaction by upholding Red Robin's welcoming atmosphere.
• Manage inventory, staffing, and financial controls to maximize profitability.

Skills

Leadership

Communication

Problem-solving

Hospitality

Job description

Red Robin in Wilmington, NC is seeking a highly skilled Service Manager to lead a lively team and deliver outstanding guest experiences in a fast-paced, family-friendly setting.

You will oversee daily operations, coach staff, control inventory and staffing, and maintain profitability while upholding Red Robin's playful hospitality.

If you are enthusiastic, a strong communicator, and ready to lead by example, join our growing team and help create memorable moments for guests.