Service Manager - Diesel Engine & Field Operations

DEUTZ Corporation; Georgia; On-site; USD 70,000 - 110,000; Full time

Job summary

DEUTZ Corporation in Georgia is seeking a Service Manager to lead shop and field operations, repair engines, and drive KPI-based performance. You will coordinate technicians, manage quotes, and ensure high-quality customer service while maintaining DEUTZ brand standards.

The role requires strong leadership, diesel engine expertise, and the ability to work in a fast-paced environment with travel up to 25% domestically and internationally.

Qualifications

• High School Diploma.
• 5 Years management experience.
• Minimum of 5 years’ experience in diesel industry.

Responsibilities

• Manage shop and field technicians; schedule, quote, and invoice all service jobs in a timely manner.
• Oversee all Workshop and Field activities, including all required documentation per job.
• Procurement of parts and materials needed for Workshop and Field activities.
• Work directly with sales and project management team members on value-add products and modifications to new engine packages.
• Perform inspection and failure analysis of damaged engines and communicate required repairs with customers.
• Repair engines damaged by shipping and handling.
• Perform dynamometer testing of engines, as required.
• Perform engine modifications by removing and adding external engine components, as required.
• Supervise assembly and testing of value-added engine packages.
• Work directly with Material Coordinator and Material Planner on requirements for assembly projects.
• Assist with the development and continuous improvement of line layout, equipment needs, and assembly processes for value add and shop repairs.
• Maintain specialty tooling workshop and field requirements per DEUTZ AG expectations.
• Position will require the ability to perform in a fast-paced environment, meet deadlines, and work well under pressure
• Report field activities and gather/refine ideas on how to improve DEUTZ products and policies.
• Assist in engine application/installation inspection.
• Train and assist in technical training of personnel at Distributors, Dealers, OEMs, Rental companies, and End Users.
• Handle all administrative issues business-likely, including call reports, itineraries, expense reports, budgets, forecasts, and other requests for action or information.
• Other duties may be assigned as required.

Education

High School Diploma

Job description

DEUTZ Corporation in Georgia is seeking a Service Manager to lead shop and field operations, repair engines, and drive KPI-based performance. You will coordinate technicians, manage quotes, and ensure high-quality customer service while maintaining DEUTZ brand standards.

The role requires strong leadership, diesel engine expertise, and the ability to work in a fast-paced environment with travel up to 25% domestically and internationally.