Service Manager - Dallas, TX

Carleton Living; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Carleton Living in Dallas is seeking a Service Manager to lead the apartment maintenance program and team. The role focuses on supervising staff, coordinating preventive maintenance, and ensuring work is completed on schedule.

You will perform plumbing, electrical, carpentry, painting, and general repairs across units and common areas, while coordinating with the Community Manager and contractors and maintaining proper records.

Qualifications

• EPA Type II Certification or higher (HVAC)
• CPO license preferred but not required
• At least 4 years of maintenance experience in multifamily housing
• Able to multitask and meet deadlines
• Valid driver's license and liability insurance

Responsibilities

• Supervise and manage the maintenance team, assigning work to team members.
• Complete maintenance work orders across plumbing, carpentry, HVAC, appliances, and more.
• Perform plumbing tasks such as snaking stoppages and replacing fittings.
• Handle electrical maintenance like installing fixtures and outlets.
• Paint interior/exterior and perform light drywall repairs.
• Assist with custodial tasks in common areas and landscape maintenance.
• Coordinate safety reviews and training, and report findings to the Community Manager.
• Maintain records and prepare reports per regulations and Carleton policy.

Skills

Maintenance supervision

Team leadership

Multitasking

Driving

Education

EPA Type II Certification (HVAC)

Certified Pool Operator (CPO) License

Tools

HVAC systems

Electrical work tools

Job description

Position Summary

Carleton Living is seeking to hire a Service Manager to join our team. The Service Manager is responsible for leading the overall apartment maintenance and preventative maintenance program and team.

What You'll Do

• Supervise and manage the maintenance team, assigning work and tasks to appropriate team members.
• Complete maintenance work orders related (but not limited) to: plumbing, carpentry, make ready, groundskeeping, HVAC, appliance repair, etc.
• Complete plumbing maintenance issues such as snaking and clearing stoppages, replacing fittings, p-traps, toilets, sinks, faucets, installing dishwashers, trouble‑shooting leaks, changing water heater elements, etc.
• Complete electrical maintenance issues such as replacing fixtures and outlets, running wire mold, installing small wall heaters and range hood vents etc.
• Replace window screens, garbage disposals, blinds, kitchen and bath fixtures, hardware, and repair and troubleshoot appliances, install and repair cabinets, adjust doors etc.
• Painting of interior and exterior, cabinets, walls, fences, etc.
• Perform light carpentry and drywall repairs, cabinet installs, installing kitchen/ bath fans and medicine cabinets, etc.
• Assist with custodial work in common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.
• Assist with landscape maintenance, and trash hauling as time permits.
• Coordinates Safety Reviews and Training
• Communicates with the Community Manager regularly to coordinate property needs and resources
• Conducts formal and informal inspections reporting observed problems to the Community Manager
• Works with, trains, assigns and supervises maintenance staff and skilled trades/contractors
• Facilitate/and/or makes repairs and projects utilizing in-house and contracted resources
• Maintain records and prepares reports in accordance with regulations and Carleton policy

What You'll Bring

• EPA Type II Certification or greater (HVAC Certified)
• Certified Pool Operator (CPO) License is preferred but not required.
• At least 4 years of maintenance experience. Multiple years of apartment maintenance experience required
• Able to multitask and meet deadlines in a timely and organized manner.
• Ability to drive when needed. A valid driver’s license and proof of liability insurance is required.