Assistant Service Manager- Savannah at North Dallas

Carleton Living; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Carleton Living is seeking an Assistant Service Manager to oversee maintenance for our property in Dallas. The role covers HVAC, drywall, appliance repair, basic electrical, plumbing, and related tasks to keep the property in excellent condition.

You will report issues to the Community Manager, support leasing staff with curb appeal, manage work orders, and ensure vacant units are turned promptly while keeping building exteriors and common areas in good shape.

Qualifications

• EPA Type II Certification or greater (HVAC Certified).
• 3 years experience in multifamily maintenance and experience involving public contact preferred.
• Valid driver's license and current vehicle insurance.
• Use of personal automobile for local job-relate travel and pick-up, or ability to drive pickup truck and van.
• Willingness to pitch in and work in areas other than repairs and maintenance, i.e. janitorial, custodial, gardening, painting, etc.

Responsibilities

• Report any observed problems in units or on the property to the Community Manager.
• Keep grounds, garbage container areas, hallways, garages and/or parking lots neat and orderly; patrol daily.
• Assist management/leasing staff with curb appeal (detailing model units, balloons, banners, etc.).
• Complete assigned maintenance work orders and analyze patterns over time.
• Maintain and analyze work orders for long-term maintenance concerns.
• Perform HVAC, electrical, plumbing, carpentry and preventative maintenance tasks as needed.
• Assist with completing and turning vacant units within 3 business days and report status to managers.
• Change locks on vacant unit doors and manage keys; adapt to situations with occupied units.
• Be available to take emergency calls on a 7-day rotating basis; respond within 10 minutes.

Skills

EPA Type II Certification

Driver's license

Public contact experience

High school diploma

Education

High school education

Job description

Position Summary:

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

The Assistant Service Manager is responsible for the overall maintenance of the assigned property. The Assistant Service Manager will is responsible for assisting with all aspects of apartment maintenance including, but not limited to, HVAC repairs, drywall/sheet rock, appliance repair and maintenance, basic electrical maintenance, plumbing, etc.

What You'll Do:

• Report any observed problems in units or on the property to the Community Manager
• Keep or ensure grounds, garbage container areas, hallways, garages and/or parking lots in a neat and orderly manner, not allowing any trash or debris to accumulate. Patrol these areas every morning and continually throughout the day. Depending on the property, you may be required to vacuum and/or blow hallways, parking areas and/or breezeways as necessary.
• Assist management/leasing staff with curb appeal which may include detailing model units, putting out balloons, banners, a-boards, etc.
• Complete assigned maintenance work orders.
• Maintain and periodically analyze work orders for consistent patterns or long-term maintenance concerns.
• Regular maintenance of the building exteriors, building interiors and common areas directed by the Service Manager and include but are not limited to pressure-washing as needed, painting and maintenance of all building systems such as gutters and downspouts, roof drainage systems, French drain systems, surface water management systems, fire alarm systems, fire extinguishers, fire sprinkler systems, signage, laundry centers, playgrounds, tennis courts, sports courts, and any other common areas, etc.
• Perform a wide variety of HVAC, electrical, plumbing, carpentry, and preventative maintenance tasks, as needed/requested.
• Assist with completing and turning vacant units within 3 business days and reporting status of all vacant units to the Community Manager and Service Manager.
• Change the lock(s) on all vacant unit doors, once vacant, and make or have made any necessary keys. Occupied unit keys may require changing periodically depending upon the situation.
• The Service Manager and Assistant Service Manager must be available to take emergency calls on a 7-day rotating basis. The staff person on-call will be equipped with a digital pager and is required to return pager calls within 10 minutes of the page.

What You'll Bring:

• High school education or equivalent.
• EPA Type II Certification or greater (HVAC Certified)
• 3 years experience in multifamily maintenance and experience involving public contact preferred.
• Valid driver's license and current vehicle insurance.
• Use of personal automobile for local job-relate travel and pick-up, or ability to drive pickup truck and van.
• Willingness to pitch in and work in areas other than repairs and maintenance, i.e. janitorial, custodial, gardening, painting, etc.