Service Manager at Lauderdale Marine Center

Marine Industries Association of Palm Beach County; Bolivar Peninsula (TX); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Gillen Yacht Services Inc. is expanding with a third Ft Lauderdale location and seeks a Service Manager to lead the market development and day-to-day operations.

The role requires directing 8–15 technicians across mechanical, electrical, and fabrication trades, with a strong focus on delivering high-quality service to yacht owners. The right candidate has 10+ years in yacht services, proven management experience in a boatyard, and proficiency in estimating, billing, and crew performance

Qualifications

• Minimum 10 years direct yacht industry experience.
• Experience supervising 8–15 technicians with varied trades.
• Experience estimating jobs, invoicing, and managing profitability.

Responsabilités

• Develop and manage operations for a new Ft Lauderdale location.
• Hire and supervise technicians across multiple trades.
• Estimate jobs, generate invoices, and monitor crew performance and profitability.
• Communicate effectively with Yacht Captains, Engineers, and Owners.

Connaissances

Marine project management

Team leadership

Customer communication

Computer literacy

Description du poste

Gillen Yacht Services Inc. is an established full-service yacht repair and refit operation in business for over 30 years in Ft Lauderdale. The company is opening a third location in Ft Lauderdale at Lauderdale Marine Center to better serve its yacht customer base. GYS is seeking a Service Manager to participate in the development and management of this market.

• The candidate must have direct Marine project management experience managing large scale yacht refits.
• The management responsibilities will involve hiring and overseeing approximately 8 to 15 technicians who have a variety of skills including mechanical, welding and fabrication, electrical, HVAC and other yacht related services.
• The prospective candidate must have a minimum of 10 years direct industry experience as well as performed service manager duties in a boatyard servicing yachts.
• The right candidate will be familiar with the process of estimating jobs, billing, running and managing technical crews and evaluating job performance and profitability.
• The service manager must have excellent communication skills and a proficient knowledge base to interface with Yacht Captains, Engineers and Owners.
• Previous management experience of technicians and excellent motivation and personnel management skills are necessary.
• The candidate must have a good attention to detail with a goal to provide a high quality product with exceptional customer service.
• The Service Manager must have good computer skills and the ability to learn the company software program.