Marine Service Manager (CPM)

BLP Marine; Connecticut; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid holidays and vacation time

Continuing education opportunities

Long-term career growth

Job summary

BLP Marine is seeking an experienced Marine Service Manager to lead operations at our premier boatyard in Connecticut. The ideal candidate should possess strong leadership and customer service skills, along with extensive marine industry experience. Key responsibilities include managing service department workflow, scheduling repairs, and ensuring quality control.

The role requires multi-project management in a fast-paced environment, with a focus on maintaining relationships with yacht owners and manufacturers. Competitive salary and performance-based bonuses offered.

Qualifications

• Minimum 5+ years of marine industry management experience preferred.
• Strong understanding of Volvo Penta systems and marine diesel engines preferred.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Manage and coordinate all daily service department operations.
• Schedule and oversee marine repair and maintenance projects.
• Communicate directly with customers regarding estimates and scheduling.
• Oversee quality control to ensure standards are met.

Skills

Leadership

Organizational skills

Customer service

Marine systems knowledge

Project management

Communication

Tools

Marine service management software

Job description

Chester Point Marina is a leading provider in the marine sector, specializing in high-quality products and exceptional customer service. We are dedicated to maintaining our reputation as an industry leader by delivering reliable and efficient solutions to our clients.

Position Overview:

Chester Point Marina is seeking an experienced Marine Service Manager to oversee and coordinate daily operations within our high-end, full-service boatyard and marina facility. The ideal candidate will possess strong leadership, organizational, and customer service skills, along with extensive experience in the marine industry and a thorough understanding of vessel systems, repair processes, and boatyard operations.

This position requires an individual capable of managing multiple projects simultaneously while maintaining the highest standards of quality, efficiency, and customer satisfaction expected within a premier marine service operation.

Chester Point Marina specializes in high-end finish paint work and services a wide range of premium vessels, including Palm Beach Motor Yachts, Pershing Yachts, and Grand Banks Yachts. Our facility is an authorized Volvo Pentadealer with factory-trained technicians and also employs factory-trained Yamaha outboard technicians.

The facility includes:

• 70-ton travel lift
• 50-ton hydraulic crane
• Four hydraulic trailers
• 27,000 sq/ft of heated indoor storage
• Full-service mechanical, paint, fiberglass, and marine systems departments

Key Responsibilities:

• Manage and coordinate all daily service department operations and workflow
• Schedule and oversee marine repair, maintenance, paint, and refit projects
• Communicate directly with customers regarding estimates, scheduling, project updates, and invoicing
• Prepare estimates, work orders, and service documentation
• Coordinate technicians, subcontractors, and yard personnel to ensure projects are completed efficiently and professionally
• Oversee quality control and ensure all work meets company and manufacturer standards
• Work closely with the Yard Foreman to coordinate vessel movements, hauling, launching, and storage logistics
• Manage seasonal workload planning and indoor storage scheduling
• Support and maintain relationships with premium yacht owners and manufacturers
• Assist in troubleshooting complex mechanical and marine systems issues when necessary
• Ensure compliance with all safety, environmental, and marina operational procedures
• Maintain a professional and organized service department environment

Qualifications:

• Minimum 5+ years of marine industry management experience preferred
• Extensive knowledge of marine systems, vessel operations, and boatyard procedures
• Experience managing service projects involving paint, mechanical, electrical, and marine systems work
• Strong understanding of Volvo Penta systems, IPS drives, Yamaha outboards, and marine diesel engines preferred
• Excellent communication, organizational, and customer service skills
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Experience preparing estimates, scheduling labor, and managing budgets
• Strong leadership and team management abilities
• Computer proficiency and familiarity with marine service management software preferred
• Valid driver’s license required

Preferred Skills

• Experience working within a high-end yacht service environment
• Knowledge of yacht refinishing and paint processes
• ABYC certifications a plus
• Experience operating or coordinating heavy equipment and vessel handling operations

Compensation and Benefits:

• Competitive salary based on experience
• Performance-based bonus opportunities
• Health benefits (if applicable)
• 401(k) plan with company match
• Paid holidays and vacation time
• Continuing education and manufacturer training opportunities
• Long-term career growth within a premier marine service facility

This position is based in a fast-paced, high-end boatyard environment and requires both office and hands‑on operational involvement. Candidates must be comfortable working around large vessels, heavy equipment, and coordinating multiple departments simultaneously.

Chester Point Marina is an equal opportunity employer and welcomes applications from all qualified individuals.