Service Manager (Apartment Maintenance)

Lion Real Estate Group, LLC; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Signing bonus $1,000

Medical Insurance (77% paid)

Dental Insurance

Vision Insurance

401(k) with 6% match

Paid Time Off

Parental Leave

Employee Assistance Program

Volunteer Time Off

Rewards Program

Mileage reimbursement

Job summary

Lion Real Estate Group in Nashville, TN is seeking a Service Manager to lead the maintenance operations at Haven. You will guide a maintenance team, coordinate daily work orders, and ensure units are well cared for.

This role requires hands-on leadership, HVAC certification, strong problem-solving and customer service, plus a valid driver's license. On-call rotation keeps properties running 24/7, with competitive pay and comprehensive benefits.

Qualifications

• Must have EPA or HVAC certification.
• Strong leadership and ability to mentor a maintenance team.
• Excellent troubleshooting and repair skills across plumbing, electrical, HVAC, carpentry, and appliances.
• Clear communication and customer service mindset.

Responsibilities

• Lead and mentor a maintenance team to deliver outstanding service.
• Manage daily maintenance operations, work orders, and preventive care.
• Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
• Complete work orders with efficiency and attention to detail.
• Ensure the community is safe, functional, and well-maintained.
• Coordinate with vendors and contractors as needed.
• Deliver excellent service with a friendly, can-do attitude.
• Participate in on-call rotation to keep things running smoothly 24/7.

Skills

Leadership

Troubleshooting

Communication

Customer service

Team player

Hands-on

Education

EPA or HVAC certification

Job description

Description

Do you take pride in keeping everything running smoothly? Are you a natural leader who can guide a maintenance team while rolling up your sleeves when needed?

We’re hiring a Service Manager to lead the maintenance operations at Haven in Nashville, TN.

You’ll work side by side with on-site teams to complete service requests, assist with unit turns, and keep our properties running at their best—all while being recognized (and paid!) for your skills.

What You’ll Do:

• Lead and mentor a maintenance team to deliver outstanding service.
• Manage daily maintenance operations, work orders, and preventive care.
• Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
• Complete work orders with efficiency and attention to detail.
• Ensure the community is safe, functional, and well-maintained.
• Coordinate with vendors and contractors as needed.
• Deliver excellent service with a friendly, can-do attitude.
• Participate in on-call rotation to keep things running smoothly 24/7.

Why Join Us?

At Lion Real Estate Group, we know great service technicians deserve great pay. That’s why we’re offering top pay for top talent—because we value your skills, your time, and your commitment. You’ll also join a winning team where culture, respect, and pride come first.

Get paid what you’re worth. Be the leader who keeps it all working—and make home feel like home for our residents.

$1,000.00 signing bonus offered!

Benefits Offered:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
  • Heath Savings Account (HSA)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteer Time Off
• Rewards Program

What We’re Looking For:

• Previous experience as a Service Manager or Lead Maintenance Technician preferred
• Prior apartment or property maintenance experience.
• EPA or HVAC certification required.
• Strong troubleshooting and repair skills.
• Leadership skills with a team-oriented mindset.
• Great communication and customer service attitude.
• A team player who’s ready to roll up their sleeves.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)