Service Manager | $85,000-$135,000

Express Employment Professionals - Cincinnati East; West Fargo (ND); On-site; USD 85,000 - 135,000; Full time

Job summary

Express Employment Professionals - Cincinnati East seeks an experienced Service Manager to lead daily operations in a service shop and field environment. You will coordinate mechanics, manage maintenance schedules, handle parts ordering, create work orders, and ensure smooth, safe operations.

The ideal candidate brings strong mechanical experience with heavy equipment, supervisory background, and solid knowledge of FMCSA and DOT regulations.

Qualifications

• Strong mechanical experience with heavy equipment.
• Previous supervisory experience in a similar field.
• Solid understanding of mechanical systems and diagnostics.
• Familiarity with FMCSA and DOT regulations.
• Excellent organizational and communication skills.
• Valid driver’s license with a clean record.

Responsibilities

• Oversee daily operations in the service shop.
• Coordinate tasks among mechanics and technicians.
• Ensure repairs and maintenance are completed efficiently.
• Recruit and onboard skilled personnel.
• Create staffing schedules based on workload.
• Monitor team performance and identify training opportunities.
• Develop and maintain preventative maintenance schedules.
• Coordinate inspections and major service projects.
• Keep detailed service and maintenance records.
• Stay updated on DOT regulations.
• Ensure records meet all compliance requirements.
• Communicate maintenance needs clearly to the team.
• Identify and order parts for repairs.
• Maintain optimal inventory levels and vendor relationships.
• Prioritize and coordinate responses to field service needs.
• Ensure technicians have the necessary tools and resources for repairs.

Skills

Heavy equipment

Supervisory experience

Mechanical systems

Diagnostics

FMCSA regulations

DOT regulations

Organizational skills

Communication skills

Driver’s license

Job description

Service Manager | $85,000-$135,000

We’re on the lookout for an experienced Service Manager to lead daily operations in a service shop and field environment, offering a competitive salary between $85,000 and $135,000. In this role, you’ll coordinate mechanics and technicians, manage maintenance schedules, handle parts ordering, create work orders, and ensure everything runs smoothly and safely.

What You’ll Do:

Service & Shop Management:

• Oversee daily operations in the service shop.
• Coordinate tasks among mechanics and technicians.
• Ensure repairs and maintenance are completed efficiently.

Staffing & Leadership:

• Recruit and onboard skilled personnel.
• Create staffing schedules based on workload.
• Monitor team performance and identify training opportunities.

Preventative Maintenance:

• Develop and maintain preventative maintenance schedules.
• Coordinate inspections and major service projects.
• Keep detailed service and maintenance records.

Compliance Management:

• Stay updated on DOT regulations.
• Ensure records meet all compliance requirements.
• Communicate maintenance needs clearly to the team.

Parts & Inventory Management:

• Identify and order parts for repairs.
• Maintain optimal inventory levels and vendor relationships.

Field Service Coordination:

• Prioritize and coordinate responses to field service needs.
• Ensure technicians have the necessary tools and resources for repairs.

What You Need:

• Strong mechanical experience with heavy equipment.
• Previous supervisory experience in a similar field.
• Solid understanding of mechanical systems and diagnostics.
• Familiarity with FMCSA and DOT regulations.
• Excellent organizational and communication skills.
• Valid driver’s license with a clean record.

Work Environment:

• Based primarily in a service shop, with exposure to heavy equipment and varied conditions.
• Flexibility for occasional after-hours work for emergency coordination.