Service Manager

Mission Rock Residential, LLC; Tucson (AZ); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Paid time off & holidays

Housing discount program

401(k) match

Health/dental/vision coverage + HSA

Disability coverage

Life insurance

Ancillary benefits

Employee Assistance Program

Vendor management

Job summary

Mission Rock Residential, LLC is seeking a Service Manager (Maintenance) for CentrePoint Apartments in Tucson, AZ. You will oversee daily maintenance operations, supervise a maintenance team, and ensure the property meets company standards and legal requirements.

You will diagnose and repair HVAC, electrical, plumbing, carpentry, and general systems, perform inspections, and coordinate with vendors while supporting a safe, clean, and well-maintained community.

Qualifications

• Familiarity with federal fair housing laws and local housing provisions.
• Ability to work within budgetary guidelines.
• Knowledge of HVAC, electrical, plumbing, carpentry and general property repairs.

Responsibilities

• Schedule and perform preventative maintenance.
• Coordinate day-to-day maintenance operations.
• Supervise maintenance team daily activities and workflow.
• Train and coach maintenance staff.
• Diagnose problems and complete repairs (HVAC, electrical, plumbing, etc.).
• Inspect the property daily and maintain cleanliness.
• Manage vendor/contractor relationships and QC.
• Complete unit turns and drywall/caulking tasks as needed.
• Respond to after-hours emergencies on a rotation basis.
• Further coach and develop maintenance team.

Skills

Fair housing law

Budgeting

Property repairs knowledge

Job description

Description

Job Type
Full-time

Description

Location:

CentrePoint Apartments: Tucson, AZ

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company’s established standards and any applicable laws.

Your Day-to-day May Include

• Schedule, monitor, and/or perform preventative maintenance at assigned property
• Coordinate the day-to-day maintenance operations of the property
• Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
• Train and coach all maintenance team members
• Participate in diagnosing problems, completing repairs, and general maintenance for the property, which include areas such as HVAC, general electrical, plumbing, swimming pool (if applicable), carpentry, dry wall, exterior structure, and appliances.
• Perform property inspections on a daily basis and maintain cleanliness of the property in partnership with your team.
• Manage vendor/contractor relationship including obtaining and completing quality control.
• Complete property unit turns, painting, drywall, normal wear and tear items.
• Respond to after hours on-call emergencies on a rotation basis.
• Train and coach all maintenance team members

Requirements

What You Bring

• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to comprehend and work within budgetary guidelines
• Knowledge of general property repairs, which may include, as applicable, the areas of HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $28.00- $31.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 11/5/2026 if a candidate is not selected by that date later applications may be considered

Salary Description

$28.00- $31.00

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.