Assistant Property Manager

Mission Rock Residential, LLC; Vancouver (WA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunity

Generous PTO & holidays

Housing discount program

401(k) retirement plan

Medical, dental, and vision coverage

Disability coverage

Life insurance

Employee Assistance Program (EAP)

Descripción de la vacante

Mission Rock Residential, LLC is seeking a Leasing Consultant to support daily property management operations at 13/15 West. You will maintain resident communications, assist with rent collection, and help ensure lease compliance in a fast-paced, people-first environment.

Under the Property Manager's direction, you will explain policies, review files, and conduct tours for prospective residents. A minimum of 1–2 years on-site experience and strong MS Office skills are required.

Formación

• Minimum of 1–2 years onsite as a Leasing Consultant.
• Competence in MS Office Suite (Word, Excel, Outlook).
• Thorough understanding of Fair Housing laws.

Responsabilidades

• Maintain excellent customer service and manage online presence to achieve high resident/prospect satisfaction scores.
• Explain policies related to screening, application criteria, leases, rent collection, and move-in/out procedures.
• Review resident files and accounting records to identify unpaid balances; communicate with residents and enforce lease terms.
• Tour community, amenities and vacant apartments with prospects and stay informed about unit specifications, vacancies, notices, and rental rates.

Conocimientos

Customer service

MS Office

Fair Housing knowledge

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Job Type

Full-time

Description

Location

13/15 West

At Mission Rock Residential, we believe that where you live matters and so does the team that makes it feel like home.

We are more than a property management company-we're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that's invested in your success and well-being.

What You'll Do

Under the direction of the Property Manager, this role assists in maintaining compliance and the successful day to day operations in all aspects of property management. This role requires regular communication with residents to ensure on time rent payment, and adherence to lease agreements.

Your Day-to-day May Include

• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
• Responsible for having a thorough understanding of policies related to screening qualifications and application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquent balances, and enforces the lease.
• Tour community, amenities and vacant apartments with prospects and have current knowledge of apartment specifications, vacancies, notices, and rental rates.

Requirements

What You Bring

• A minimum of 1-2 years onsite as a Leasing Consultant required.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite; including Word, Excel, and Outlook.
• Thorough understanding and application of Fair Housing laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

We believe in taking care of our team the way they take care of our residents. That's why we offer:

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $23.00 – $25.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 10/10/26 if a candidate is not selected by that date later applications may be considered**

Salary Description

$23-$25

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.