SERVICE MANAGER

Arlington Holding Company; Tennessee; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay + performance-based bonuses

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and holidays

Employee rent discounts

Ongoing training and career development

Job summary

Arlington Holding Company is seeking a proactive Service Manager to lead the maintenance team at Gateway at Cedar Brook. This role encompasses managing all apartment maintenance tasks, ensuring timely completion of service requests, and maintaining a safe and compliant environment.

Qualifications include a high school diploma, extensive hands-on maintenance experience, and prior supervisory experience. Great benefits like health insurance and performance bonuses are offered!

Qualifications

• 3+ years of hands-on maintenance experience in a property management setting.
• Must be capable of lifting weights up to 100 lbs and working in all weather conditions.
• Clean driving record and valid driver's license required.

Responsibilities

• Lead, train, and inspire the on-site maintenance team.
• Manage all aspects of apartment maintenance including various trades.
• Ensure service requests are completed within 24 hours.

Skills

Hands-on maintenance experience (HVAC, electrical, plumbing, carpentry)

Supervisor or team lead experience

Excellent communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

EPA or CFC certification

Job description

Job Title: Service Manager

Location: Gateway at Cedar Brook – Decatur, GA 30033

Position Type: Full Time

Job Category: Real Estate

About the Role

Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties we’re looking for a hands‑on, proactive Service Manager ready to step into a key leadership role and make a real impact in one of our communities.

What You’ll Do

• Lead, train, and inspire the on‑site maintenance team
• Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
• Ensure service requests are completed within 24 hours
• Prepare market‑ready apartments within 3–5 days
• Keep detailed maintenance logs, manage inventory, and maintain equipment
• Monitor preventative maintenance programs and property inspections
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations
• Uphold safety protocols and ensure compliance with Fair Housing standards
• Provide on‑call emergency response (rotating schedule)

Why You’ll Love It Here

• Your work matters. You keep the community functioning and residents happy.
• Your voice is heard. You’re trusted to lead and contribute ideas.
• You’re part of a team. We succeed together, and we support each other.

What’s in It for You – Benefits

• Competitive pay + performance‑based bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Employee rent discounts (where applicable)
• Ongoing training and career development

Qualifications

• High school diploma or equivalent
• 3+ years of hands‑on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
• Prior supervisory or team lead experience preferred
• Excellent communication and organizational skills
• Ability to prioritize, delegate, and respond to service needs efficiently
• EPA or CFC certification required
• Valid driver’s license, auto insurance, and clean driving record
• Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
• Available to work a flexible schedule, including weekends and on‑call shifts

Who We Are

Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive—our residents and our teams.

Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.