SERVICE MANAGER - Gateway at Cedar Brook

Arlington Holding Company; Tennessee; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay/bonuses

Medical dental vision insurance

401(k) with company match

Paid time off and holidays

Employee rent discounts

Ongoing training and development

Job summary

Arlington Properties is looking for a Service Manager at Gateway at Cedar Brook in Decatur, GA. This full-time role leads the on-site maintenance team and ensures excellent resident living through proactive upkeep.

You’ll handle HVAC, electrical, plumbing and carpentry tasks, track service requests within 24 hours, coordinate with the Community Manager on budgets and vendors, and uphold safety and Fair Housing standards. A strong communicator and leader thrives here.

Qualifications

• High school diploma or equivalent.
• Minimum 3+ years hands-on maintenance experience in HVAC, electrical, plumbing, carpentry, etc.
• Prior supervisory or team lead experience preferred.
• Excellent communication and organizational skills.

Responsibilities

• Lead, train, and inspire the on-site maintenance team
• Manage all aspects of apartment maintenance—including HVAC and plumbing to carpentry, painting, and appliance repair
• Ensure service requests are completed within 24 hours (our gold standard!)
• Prepare market-ready apartments within 3–5 days
• Keep detailed maintenance logs, manage inventory, and maintain equipment
• Monitor preventative maintenance programs and property inspections
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations
• Uphold safety protocols and ensure compliance with Fair Housing standards
• Provide on-call emergency response (rotating schedule)

Skills

Supervisory experience

Maintenance leadership

HVAC handling

Electrical & plumbing

Communication skills

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Gateway at Cedar Brook - Decatur, GA 30033

Position Type: Full Time

Job Category: Real Estate

Be the Backbone of the Community – Join Arlington Properties as a Service Manager

What You’ll Do

• Lead, train, and inspire the on-site maintenance team
• Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
• Ensure service requests are completed within 24 hours (our gold standard!)
• Prepare market-ready apartments within 3–5 days
• Keep detailed maintenance logs, manage inventory, and maintain equipment
• Monitor preventative maintenance programs and property inspections
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations
• Uphold safety protocols and ensure compliance with Fair Housing standards
• Provide on-call emergency response (rotating schedule)

Why You'll Love It Here

• Your work matters. You keep the community functioning and residents happy.
• Your voice is heard. You’re trusted to lead and contribute ideas.
• You’re part of a team. We succeed together, and we support each other.

What’s in It for You – Benefits

• Competitive pay + performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Employee rent discounts (where applicable)
• Ongoing training and career development

Qualifications

• High school diploma or equivalent
• 3+ years of hands‑on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
• Prior supervisory or team lead experience preferred
• Excellent communication and organizational skills
• Ability to prioritize, delegate, and respond to service needs efficiently
• EPA or CFC certification required
• Valid driver’s license, auto insurance, and clean driving record
• Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
• Available to work a flexible schedule, including weekends and on‑call shifts

Who We Are

Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive—our residents and our teams.

Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.