Service Manager

United Rentals; San Francisco (CA); On-site; USD 77,075 - 123,325; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Job summary

UR Work in San Francisco seeks a Service Manager to lead a maintenance enterprise. This role involves motivating and managing a team of technicians, ensuring proper equipment maintenance, and overseeing budgeting. The ideal candidate has extensive fleet maintenance experience, at least five years in service and maintenance, and strong leadership skills. Benefits include paid parental leave, employee discounts, and career development opportunities. Compensation ranges from $77,075 to $123,325.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years service and maintenance experience with a minimum of 3 years supervisory experience.
• Strong knowledge of maintenance accounting and P&L.

Responsibilities

• Motivate, coach and train technicians to meet quality standards.
• Oversee parts department activities and ensure optimal customer service.
• Evaluate performance and promotability of team members.
• Promote a culture of safety and discipline.

Skills

Leadership skills

Customer service skills

Motivational skills

Basic computer skills

Education

High School diploma

Trade-school degree

Bachelor's degree

Tools

Excel

Job description

As a Service Manager, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

What you'll do:

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuously improve all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Requirements:

• High School diploma required; trade‑school degree a plus; bachelor's degree preferred
• Valid driver's license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)

Benefits:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Compensation Range: $77,075.00 - $123,325.00

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.