Service Manager

Masis Staffing Solutions; Pooler (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Masis Staffing Solutions is seeking a Service Manager with bilingual English/Spanish capabilities to lead a team of Service Coordinators and drive performance. The role emphasizes talent development, client satisfaction, and revenue growth through proactive account management and strategic recruitment.

You will coordinate workloads, mentor staff, and help expand business pipeline while ensuring budget adherence and quality hiring processes.

Qualifications

• Bachelor’s degree in business, marketing or related field with 3+ years in staffing.
• Ability to speak multiple languages is highly desirable (bilingual).
• 3 years of leadership experience including mentoring, delegating and motivating teams.

Responsibilities

• Lead a team of Service Coordinators to meet or exceed productivity and performance goals.
• Lead, mentor and develop Service Coordinators
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators
• Balance workload among Service Coordinators to maximize performance and growth
• Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Ensure job orders are processed and filled with quality candidates

Skills

Leadership

Team development

Multilingual communication

Sourcing strategies

Coaching/mentoring

Education

Bachelor’s Degree in Business Administration/Marketing or related field

Job description

Job Description – Service Manager - Bilingual REQUIRED (English & Spanish)

ROLE AND RESPONSIBILITIES

• Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Lead, mentor and develop Service Coordinators
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators
• Balance workload among Service Coordinators to maximize performance and growth
• Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Ensure job orders are processed and filled with quality candidates

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Preferably: Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
• Ability to speak multiple languages is highly desirable (bilingual).
• Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

PREFERRED SKILLS

• Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• Ability to inspire, coach and develop others through a shared vision and purpose.
• Ability to select high quality/caliber talent.
• Proven leadership and team development (lead self, lead others, lead forward.)
• Ability to engage and lead team meetings.
• Proven leadership and team development (lead self, lead others, lead forward)
• Understand Financial reporting/statements

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Bilingual communication skills are a plus.