Service Manager

AKRS Equipment; Nebraska; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Industry-Leading Pay

Bonus Potential

401(k) Matching

Benefits Package

Paid Time Off

Fitness Fund

Career Growth & Development

Job summary

AKRS Equipment is seeking a Service Manager for our Albion location. You will lead the Service Department, hire and develop technicians, and drive customer satisfaction and department growth.

Ideal candidates have 5+ years of Deere-related experience, strong leadership, interpersonal, and written communication skills, plus ability to analyze financial reports and manage a team effectively.

Qualifications

• 5+ years of experience with John Deere or competitive products.
• Ability to lead and motivate others; prior management experience preferred.
• Strong interpersonal and written communication skills.
• Ability to analyze and interpret financial reports.

Responsibilities

• Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency.
• Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships.
• Hire, train and develop technicians.
• Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge.
• Grow Service Department and increase shop demand.
• Review work orders for completeness and accuracy prior to customer billing.

Skills

Leadership

Team motivation

Customer relations

Written communication

Financial analysis

Education

Associates degree

Job description

Why You’ll Love Working at AKRS Equipment:

• Industry-Leading Pay
• Outstanding Bonus Potential
• Company-Matched 401(k)
• Comprehensive Benefits Package
• Generous PTO Plus Extended Paid Holidays
• AKRS Fitness Fund
• Career Growth & Development Opportunities
• And Much More!

We are looking for a Service Manager to join our team at our Albion location.

What You’ll Do:

• Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
• Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
• Hire, train and develop technicians
• Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
• Grow Service Department and increase shop demand
• Review work orders for completeness and accuracy prior to customer billing

What you Bring:

• 5+ years of experience with John Deere and competitive products
• Ability to professionally lead and motivate others; prior management experience preferred
• Strong interpersonal skills
• Strong written communication skills
• Ability to analyze and interpret financial reports
• Associates degree or equivalent experience require

EOE