Service Manager

AKRS Equipment; Geneva (NE); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Top pay

Bonus opportunities

PTO

Insurance package

401K with match

Employee discount program

Career growth

Fitness fund

Job summary

AKRS Equipment Solutions is seeking a seasoned Service Department Manager in Nebraska to lead technicians, enforce efficient processes, and drive exceptional customer satisfaction.

You will hire and train staff, schedule jobs, review work orders for accuracy before billing, grow shop demand, and uphold our values of integrity, teamwork, and commitment to excellence.

Join a team with strong growth opportunities and a comprehensive benefits package.

Qualifications

• 5+ years of experience with John Deere and competitive products.
• Ability to professionally lead and motivate others; prior management experience preferred.
• Strong interpersonal skills.
• Strong written communication skills.
• Ability to analyze and interpret financial reports.
• Associates degree or equivalent experience required.

Responsibilities

• Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
• Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
• Hire, train and develop technicians
• Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
• Grow Service Department and increase shop demand
• Review work orders for completeness and accuracy prior to customer billing

Skills

John Deere experience

Leadership

Strong interpersonal skills

Strong written communication

Financial report analysis

Education

Associates degree or equivalent experience

Job description

Why You'll Love working at AKRS Equipment

• Top pay + Outstanding bonus opportunities
• Generous PTO, 10 Paid Holidays
• Full Insurance Package with Company-Paid Options Available
• 401(K) with Company Match to Support Your Future
• Incredible Employee Discount Program
• Career Growth & Development Opportunities
• AKRS Fitness Fund

So much more….

What You'll Do

• Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
• Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
• Hire, train and develop technicians
• Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
• Grow Service Department and increase shop demand
• Review work orders for completeness and accuracy prior to customer billing

What You Bring

• 5+ years of experience with John Deere and competitive products
• Ability to professionally lead and motivate others; prior management experience preferred
• Strong interpersonal skills
• Strong written communication skills
• Ability to analyze and interpret financial reports
• Associates degree or equivalent experience require

For more than 80 years, AKRS Equipment Solutions® has proudly served farmers, ranchers, homeowners, and commercial customers by combining the trusted performance of John Deere equipment with industry-leading expertise, exceptional service, and unwavering support. As one of the largest John Deere dealerships in the region, we are committed to helping our customers maximize productivity and success while investing in the people who make it possible.

At AKRS, you'll be part of a team built on Integrity, Teamwork, Accountability, and Commitment to Excellence . We believe in developing our employees through ongoing training, career advancement opportunities, and a culture that values collaboration, innovation, and work-life balance. Whether you're just beginning your career or bringing years of experience, AKRS offers the opportunity to grow, make an impact, and build a rewarding future.

EOE