Service Manager

Texas Roadhouse; McDonough (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Best in class medical plans

401(k) Retirement Plan

Paid Vacation

Tuition Reimbursements

Job summary

Texas Roadhouse, located in McDonough, Georgia, is seeking a legendary Service Manager to lead all Front of House operations. You will manage a team dedicated to delivering exceptional guest experiences while overseeing sales and cleanliness standards.

The ideal candidate should demonstrate a passion for excellent service and have experience managing employees effectively. Benefits include competitive medical plans, dental, vision insurance, paid vacation, and 401(k) Retirement Plan.

Qualifications

• Ability to drive sales and guest satisfaction.
• Experience managing Front of House employees.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily operations and manage all Front of House staff.
• Drive sales and improve guest satisfaction.
• Train and develop Front of House employees.

Skills

Passion for people

Guest satisfaction

Performance management

Food handling procedures

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short‑Term and Long‑Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit‑Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.