Service Manager

Safe Tire & Auto; Grand Rapids (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurances

Paid holidays

Vacation days after 180 days of employment

Job summary

An automotive service provider located in Grand Rapids, Michigan, is seeking an individual dedicated to delivering exceptional customer service. Responsibilities include overseeing vehicle inspections, making recommendations, and discussing pricing estimates with customers. The ideal candidate should possess general automotive knowledge, good communication skills, and demonstrate leadership ability. This position requires a valid driver's license and a commitment to a flexible retail schedule. Benefits include medical, dental, vision insurances, and paid holidays.

Qualifications

• Ability to work a flexible retail schedule of 46 hours per week.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Deliver and discuss pricing estimates with customers.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Job description

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians' inspections
• Other duties as assigned
• Willingness to develop into a Store Team Leader position

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Ability to work a flexible retail schedule of 46 hours per week.
• Valid driver's license

We offer medical, dental and vision insurances, the 1st of the month following 90 days of continuous employment.

Vacation 5 days after 180 days of employment, 2 weeks at 1 year work anniversary.

Paid holidays after 90 days of continuous employment.

We are closed most if not all major holidays.