Floating Service Manager

Safe Tire & Auto; Warren (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurances

Paid holidays after 90 days

Vacation time after 180 days and at 1-year anniversary

Job summary

An automotive service provider in Warren, Michigan, is seeking an individual to join their team. The role focuses on delivering exceptional customer service, overseeing vehicle inspections and making comprehensive recommendations. Ideal candidates will possess general automotive knowledge and good communication skills, demonstrate leadership ability, and have a valid driver’s license. The position offers a flexible schedule, medical benefits after a qualifying period, and vacation time based on tenure.

Qualifications

• Must have a valid driver's license.
• Ability to work a flexible retail schedule of 46 hours per week.
• Good communication skills are essential.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Promote shop service specials and deliver pricing estimates.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Flexible retail schedule

Job description

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians' inspections
• Other duties as assigned
• Willingness to develop into a Store Team Leader position

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Ability to work a flexible retail schedule of 46 hours per week.
• Valid driver's license

We offer medical, dental and vision insurances, the 1st of the month following 90 days of continuous employment.

Vacation 5 days after 180 days of employment, 2 weeks at 1 year work anniversary.

Paid holidays after 90 days of continuous employment.

We are closed most if not all major holidays.