Service Manager

Bubba's 33; Glen Burnie (MD); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation

401(k) retirement plan

Tuition reimbursements up to $5,250 per year

Monthly profit-sharing program

Annual holiday bonus

Job summary

Bubba's 33 in Glen Burnie, Maryland is seeking a Service Manager to manage front-of-house operations. In this role, you will drive sales and guest satisfaction while overseeing all front-of-house employees. Join a dynamic work environment with great benefits and opportunities for advancement.

Applicants should have 3+ years of experience in management within the food industry, strong communication skills, and a passion for providing legendary guest experiences.

Qualifications

• 3+ years of experience in a management role within the food service industry.
• Strong communication skills and passion for customer service.
• Ability to manage and lead a team effectively.

Responsibilities

• Drive sales and guest satisfaction.
• Manage Front of House employees and conduct performance evaluations.
• Ensure compliance with operational standards and safety regulations.

Skills

Guest satisfaction management

Performance evaluations

Food safety procedures

Team leadership

Job description

Overview

At Bubba’s 33, you’ll take pride in scratch‑made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Pay

$50,000.00 – $80,000.00 annually

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all front‑of‑house daily operations, manage all front‑of‑house employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager Your Responsibilities Would Include

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Bubba’s 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Benefits (after 30 days of employment for Restaurant Managers that meet eligibility)

We offer a comprehensive total rewards package including, but not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.