Service Manager

Bubba's 33; Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation & Maternity Leave

Adoption Assistance

Short-Term Disability

Long-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Annual holiday bonus

Community involvement opportunities

Job summary

Bubba’s 33 in Fort Myers is seeking a Service Manager to oversee all Front of House daily operations and manage FOH staff to deliver Legendary Food and Legendary Service. You will drive sales, supervise training, coaching, and scheduling while ensuring compliance and guest satisfaction.

The role offers a dynamic work environment with growth opportunities, a comprehensive benefits package after 30 days, and a culture focused on teamwork and community involvement.

Qualifications

• Experience managing Front of House operations.
• Ability to train and coach staff.
• Knowledge of liquor laws and Responsible Alcohol Service.

Responsibilities

• Oversee all Front of House daily operations.
• Manage Front of House employees and conduct performance evaluations, coaching and discipline.
• Manage liquor orders and control liquor costs.
• Enforce employment policies and ensure restaurant cleanliness and guest safety.
• Provide Front of House training and develop key staff members.
• Interview and hire Front of House staff and direct weekly scheduling.
• Create a fun, safe environment aligned with core values and incentive programs.
• Ensure safe food handling procedures are followed.

Skills

Front of House Management

Team Leadership

Training & Development

Scheduling

Hiring & Interviews

Liquor Cost Control

Job description

Overview

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Bubba’s 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Qualifications

• We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
• A choice of medical plans
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.