Service Manager

Red Robin; Christiansburg (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Red Robin in Christiansburg is seeking a Service Manager to lead daily restaurant operations, drive guest experiences, and guide a team to high performance. You will oversee staffing, implement process improvements, and uphold the brand’s playful, welcoming atmosphere.

The role emphasizes strong leadership, exceptional communication, and skilled problem-solving to deliver memorable guest moments and maintain profitability in a fast-paced environment.

Qualifications

• Experience in hospitality management preferred.
• Strong leadership and guest-service focus.
• Ability to manage operations and finances.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service.
• Lead, motivate, and develop a dynamic team to achieve high performance.
• Maintain exceptional guest satisfaction by upholding a welcoming atmosphere.
• Manage inventory, staffing, and financial controls to maximize profitability.

Skills

Leadership

Team motivation

Communication

Customer service

Problem solving

Job description

Red Robin Urgent Hiring: Immediate Opening for a Highly Skilled Service Manager

Are you searching for a lively and fun workplace where your leadership skills can truly shine? Do you enjoy working in a dynamic, team-focused environment that values enthusiasm and creativity? If you answered yes, this exciting Service Manager role at Red Robin is perfect for you!

Red Robin is a beloved casual dining restaurant chain known for its delicious flavors, high-energy hospitality, and inclusive family dining experience. Join us as a talented Service Manager and lead a motivated team to deliver exceptional guest experiences while growing your management skills in the vibrant food & beverage industry.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient, and fun service
• Lead, motivate, and develop a dynamic team to achieve high performance
• Maintain exceptional guest satisfaction by upholding Red Robin's playful and welcoming atmosphere
• Manage inventory, staffing, and financial controls to maximize profitability

What You Will Gain

• Valuable leadership experience in a fast-paced, inclusive environment
• Opportunities to develop skills in team building, operations management, and customer service
• A chance to work with a passionate team dedicated to delivering delicious meals and memorable moments

Ideal Candidate Traits

• Enthusiastic and motivated with a love for hospitality
• Strong communicator and problem-solver
• Committed to fostering a fun and supportive workplace culture
• Ready to take initiative and lead by example

Location: #580 Christiansburg

Red Robin operates as a prominent casual dining restaurant chain focused on high-energy hospitality, distinct flavors, and inclusive family dining. The core identity balances familiar American dining comfort with playful guest experiences.