Service Manager

Becomearoadie; Chesterfield Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Paid vacation time

Annual holiday bonus

Employee assistance program

Employee food and corporate discounts

Opportunities for advancement

Job summary

Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, lead front-of-house staff, and ensure Legendary Food and Legendary Service for our guests.

Roadies are paid weekly and eligible for a comprehensive total rewards package after one year of service, including benefits such as medical, dental, vision, vacation, and advancement opportunities within our growing team.

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Overseeing cleanliness of restaurant and safety of guests
• Providing or directing Front of House training
• Managing performance of Front of House employees, including evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing liquor laws and Responsible Alcohol Service guidelines
• Developing key employees, assistant managers, and hourly staff with daily feedback during one-on-ones
• Reviewing applications, interviewing, and hiring Front of House employees
• Directing work for employees including hours, schedules, and task assignment
• Creating a fun, safe environment by following core values and operational goals
• Understanding, managing, and practicing safe food handling procedures

Job description

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests

If you have a passion for people and providing a legendary guest experience,.

As a Service Manager, your responsibilities would include:

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer a comprehensive total rewards package after one year of service to Roadies that meet our benefit eligibility requirements.

The total rewards package includes, but is not limited to, the following:

• Competitive wages
• Medical, dental, and vision insurance
• Paid vacation time
• Annual holiday bonus
• Employee assistance program
• Employee food and corporate discounts
• Opportunities for advancement

Consolidated Roadhouse, LLC, a franchisee of Texas Roadhouse, is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.