Service Manager

Texas Roadhouse; Jonesboro (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Tuition Reimbursements up to $5,250 per year

Annual holiday bonus

Flexible Spending Accounts

Job summary

Texas Roadhouse in Jonesboro is seeking a legendary Service Manager to oversee all Front of House daily operations. The ideal candidate will ensure that Legendary Food and Legendary Service is consistently delivered to our guests while managing staff and driving sales.

This role demands a passion for people and excellence in guest experience. We offer a comprehensive benefits package after 30 days of employment including medical plans, paid leave, and career growth opportunities.

Qualifications

• Experience in a management role within the restaurant industry.
• Strong ability to manage and motivate staff to improve guest experiences.

Responsibilities

• Oversee daily operations of the Front of House.
• Manage employee performance and conduct evaluations.
• Drive sales and maintain guest satisfaction.

Skills

Leadership

Communication

Guest Satisfaction

Food Safety Management

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Benefits

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements.

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.