Service Manager

LSA Management; Charlotte (NC); On-site; Full time

Job summary

A leading property management firm is seeking a Service Manager in Charlotte to oversee maintenance tasks and ensure the team's effectiveness. This role involves managing service requests, maintaining safety standards, and improving residents' living conditions. Ideal candidates will have recognized certifications and experience in multifamily housing.

Benefits

401(k) with matching

Dental, health, and vision insurance

Employee assistance and discount programs

Flexible schedule and spending account

Life insurance

Paid time off and parental leave

Professional development assistance

Qualifications

• Experience in maintenance management in multifamily housing preferred.
• Strong troubleshooting and problem-solving abilities required.
• Willingness to work independently and as part of a team.

Responsibilities

• Oversee the maintenance team and manage service requests.
• Ensure a safe and secure living environment for residents.
• Conduct regular maintenance tasks to sustain facility integrity.

Skills

Maintenance management

Leadership

Problem-solving

Communication

Customer service

Education

Certification in HVAC, EPA, and/or CPO

Valid driver's license

Tools

Maintenance tools and equipment

Job description

Join to apply for the Service Manager role at LSA Management

3 days ago Be among the first 25 applicants

Join to apply for the Service Manager role at LSA Management

Get AI-powered advice on this job and more exclusive features.

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As an Apartment Service Manager at LSA Management, you will oversee the maintenance team and ensure the physical integrity of the community. This includes managing maintenance tasks, handling service requests, and ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. Certification in HVAC, EPA, and/or CPO is preferred. A valid driver's license and reliable transportation are required.

The Skillset

• Certification in HVAC, EPA, and/or CPO preferred
• Proven experience in maintenance management, preferably in the multifamily housing industry
• Strong leadership and team management skills
• Excellent troubleshooting and problem-solving abilities
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Valid driver's license and reliable transportation (required)
• Proficient in using maintenance tools and equipment
• Basic computer skills
• Full-time
  
  

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance
  
  

Schedule

• 8-hour shifts, Monday to Friday
• On call and/or Saturdays based on property needs
  
  

License/Certification

• Driver's License (Required)
  
  

Join us at LSA Management and make a meaningful impact on our communities!

Salary: $26.00 - $28.00 per hour

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at LSA Management by 2x

Get notified about new Service Manager jobs in Charlotte, NC.

Customer Service Manager, Airport Customer Operations

Regional Customer Service/Warranty Manager

Customer Service Manager - National Booking Center

Sr Manager, Inflight Dining and Service Operations

Charlotte, NC $150,000.00-$150,000.00 1 month ago

Service Director - Cadillac of South Charlotte

Charlotte, NC $74,900.00-$103,000.00 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.