Service Manager

Tribridge-Residentia; Charleston (SC); On-site; USD 35,000 - 38,000; Full time

Job summary

TriBridge Residential is seeking a Service Manager to lead maintenance operations at the Cooper River Farms community in Charleston, SC. The role focuses on delivering prompt, professional service to residents and maintaining assets per the approved business plan.

The ideal candidate has HVAC certification, 2+ years of supervisory experience, and strong communication skills. Responsibilities include budgeting support, contractor management, and team leadership on-site.

Qualifications

• Minimum 2 years of supervisory experience (2+ people).
• 2-3 years in property management maintenance or related field.
• HVAC certification required.
• Own necessary tools and equipment for maintenance work.

Responsibilities

• Communicate company standards and expectations to service associates.
• Inform on policy changes and guide implementation.
• Set on-call schedules for maintenance staff with consideration of holidays and vacations.
• Keep Community Manager updated on status of maintenance issues and propose solutions.
• Maintain inventory of shop tools and supplies.
• Schedule, inspect and approve all contract work per policy.
• Ensure contractor insurance aligns with policy and bid processes.
• Assist in development, training and leadership for maintenance staff.

Skills

Supervisory exp

Property maintenance

HVAC certified

Own tools

Communication skills

Education

High school or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Manager

Full Time Charleston, SC, US

Salary Range: $35.00 To $38.00 Annually

TriBridge Residential is actively seeking a highly skilled Maintenance Service Manager to join the Cooper River Farms property, located in Charleston, SC.

The ideal candidate must be able to provide prompt, professional, and courteous service for all resident service requests and maintain the community's physical assets in accordance with the goals and objectives outlined in the approved business plan.

Responsibilities:

• Communicate company philosophy, standards and expectations to Service associates
• Continually inform company members of changes to policies, procedures, codes and guidelines and provide guidance on implementing the changes
• Establish on-call schedules for Maintenance associates, giving consideration to holidays, weekends and vacation schedules
• Keep the Community Manager informed of the status of all maintenance issues and offer solutions
• Maintain accurate and adequate inventory in shop tools and supplies
• Schedule, inspect and approve all contract work to ensure compliance with company policy
• Assure all contractors insurance is in accordance with company policy and that the three bid process is utilized
• Ensure compliance with the approved budget when making purchases and/or obtaining bids
• Assist in the development and provide training, leadership, guidance and positive reinforcement for the maintenance staff

Requirements:

• At least 2 years supervisory experience of at least 2 people
• 2-3 years of property management maintenance experience or related field
• Must be HVAC certified
• Own required tools
• High School diploma; vocational/technical school and/or college considered a plus
• Good communication and reading skills along with excellent organizational, customer service/satisfaction skills are essential
• Ability to lift 50 pounds
• Familiarity with the OSHA guidelines
• Knowledge of electrical, plumbing, carpentry, lock key, swimming pool and spa management, boilers and chillers, budget control and projection, inventory control/purchasing, preventative maintenance control, renovations, developing job safety and health standards and PPE (Personal Protective Equipment Programs)
• Ability to pass a pre-employment background check and drug screening

Required education:High school or equivalent