Service Manager

arrowexterminators; Bloomingdale (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Medical, dental, and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is looking for a full-time Service Manager in Bloomingdale, Georgia. You will oversee all operations at the service center, managing revenue and team performance while ensuring exceptional service to customers and staff. This role requires leadership, multitasking, and effective communication.

Benefits include a company vehicle, generous time off, 401(k), health insurance, and more. A strong candidate will have industry experience and strong organizational skills, along with a commitment to leading their team successfully.

Qualifications

• Industry experience preferred.
• Proven ability to multitask.
• Accessible after hours.
• Possess current Driver's License.

Responsibilities

• Manage all aspects of Service Center operations.
• Ensure technician organization and compliance.
• Support Branch Manager in achieving performance goals.

Skills

Leadership abilities

Effective verbal and written communication

Conflict resolution

Multitasking

Organizational skills

Basic math skills

Education

High school degree or equivalency

College preferred

Tools

Paycom

PestPac

Applicant Pro

Outlook

Word

Excel

Power Point

Job description

Service Manager

Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values.

Our Service Managers enjoy a company vehicle and other benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

Responsibilities

As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi‑tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.

Qualifications

• Industry experience (preferred)
• Demonstrated leadership abilities
• Effective verbal and written communication
• Conflict resolution
• Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web‑based portals)
• Proven track record in achieving sales results
• Proven ability to multitask
• Strong organizational skills
• Basic math skills
• Ability to pass any state regulatory agency required licensing/certification exams
• Able to work a 40-hour (minimum) work week,
• Accessible after hours (including weekends/holidays)
• Possess current Driver's License
• Meets company driving standards
• High school degree or equivalency, college preferred

We are an Equal Opportunity Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.