Service Center Manager

arrowexterminators; Americus (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle

Generous time off

401(k) options with company match

Medical, dental and vision insurance

Telemedicine

Incentive bonuses

Job summary

Arrow Exterminators is hiring a full-time Branch Manager in Americus, GA to oversee service center operations. The role encompasses managing revenue, sales, and compliance, while leading a dedicated team.

Ideal candidates should possess industry experience, have skills in conflict resolution, and be accessible after hours. A strong background in management and effective communication are essential for ensuring great customer experiences.

This position offers competitive pay, a company vehicle, and various benefits including health insurance and retirement options.

Qualifications

• Pass any state regulatory agency required licensing/certification exams.
• Accessible after hours including weekends/holidays.
• Possess a current Driver's License and meet company driving standards.

Responsibilities

• Oversee all aspects of Service Center operations.
• Lead a team to ensure an exceptional quality of service.
• Manage budgets, forecasts, and profit/loss statements.

Skills

Industry experience

Experience managing a team

Conflict resolution

Effective communication

Basic math skills

Education

High school degree or equivalency

College preferred

Tools

Paycom

PestPac

Excel

Word

Power Point

Job description

Branch Manager

Arrow Exterminators is looking to hire a full-time Branch Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. As a branch manager, you will have the opportunity to lead a team committed to an exceptional quality of service. This position will put you in the driver’s seat to growing our market and contributing directly to the continued success of our company.

Benefits

• Competitive pay
• Company vehicle
• Generous time off and 11 paid holidays
• 401(k) options with company match
• Medical, dental and vision insurance
• HSA
• Telemedicine
• Cancer, and accident insurance
• Health & wellness suite
• Company-paid short and long-term disability
• Company-paid life insurance
• Incentive bonuses and reward trips for performance.

A DAY IN THE LIFE AS BRANCH MANAGER

As a branch manager, you will have many responsibilities to ensure that you and your team are successful in their daily activities. Multi‑tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. Your sales experience will mentor your sales team so to be on track to exceed their goals and grow our business. You will be supported by an administrative staff who will manage customer calls and accounts so that they are serviced, scheduled, and paid.

Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. You will be called to demonstrate and uphold our company's mission and values with accountability.

Operating a service center means that you will also manage budgets, forecasts, and use your profit and loss statement to act and monitor the health of your branch. This position reports to the Region Vice President. They, other branch managers, and a network of corporate support will be a resource to you.

Qualifications

• Industry experience (preferred)
• Experience managing a team
• Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web‑based portals)
• Ability to pass any state regulatory agency required licensing/certification exams
• Able to work a 40‑hour (minimum) work week
• Accessible after hours (including weekends/holidays)
• Possess current Driver's License
• Meets company driving standards
• High school degree or equivalency, college preferred
• Basic math skills

We are an Equal Opportunity Employer

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.