Service (Maintenance) Specialist - Woodwinds

Capital Square Living; Aiken (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Capital Square Living (CS Living) seeks a Service (Maintenance) Specialist to maintain buildings, grounds and amenities. You will resolve resident requests, perform preventative maintenance, and ensure safety and appearance meet standards.

You will prepare units for new move-ins, obtain supplies, and document work while supporting the property team. This role requires a strong customer-service mindset and teamwork in a busy environment.

Qualifications

• High School Diploma or GED is required.
• Ability to communicate effectively with residents and teams.
• Strong organizational and time-management skills.
• Customer-service oriented with a professional demeanor.
• Ability to work in a team and handle multiple requests.

Responsibilities

• Complete work orders from resident requests and preventative maintenance.
• Perform repairs according to policies, safety standards and codes.
• Prepare vacant units for leasing and move-ins.
• Procure supplies and inspect completed work.
• Maintain grounds, common areas and amenities; assist with cleaning and painting.

Skills

Customer service mindset

Interpersonal communication

Organizational skills

Team player

Problem solving

Education

High School Diploma or GED

Job description

Company Overview

Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.

Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020.

Summary

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety and overall functionality.

Primary Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem


• Makes repairs in accordance with established policies, procedures, safety standards and code requirements


• Prepares vacant units for leasing and new move-ins


• Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work


• Assists in maintaining the grounds, common areas and amenities by picking up trash and debris


• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed


• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns


• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems


• Keeps the property in good repair and communicates concerns about the physical needs of the property to management

Knowledge And Skills Requirements

• High School Diploma or GED (General Education Diploma)


• Demonstrated ability to apply principles of logical thinking to define and correct problems


• Excellent organizational skills and a customer service mindset


• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts


• A positive, motivating and team-oriented attitude


• A desire to exceed in a very competitive environment

Work Hours

Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply.

Work Location

Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.