Service (Maintenance) Manager + $1500 Sign On Bonus

Mission Rock Residential, LLC; Tigard (OR); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunity

Generous paid time off and holidays

401(k) with company match

Medical, dental, vision coverage

Disability coverage

Life insurance

Housing discount based on availability

Job summary

Mission Rock Residential, LLC in Tigard, OR seeks a Service Manager (Maintenance) to lead day-to-day maintenance operations at The Fields property. You will oversee the maintenance team, schedule work, supervise tasks, and ensure compliance with standards and laws.

You will manage repairs across HVAC, electrical, plumbing, carpentry, and more, conduct daily property inspections, and coordinate vendor relationships. Strong communication and budgeting skills are essential.

Qualifications

• Requires strong written and verbal communication skills.
• Customer service excellence and resident satisfaction focus.
• Ability to supervise and coordinate maintenance teams.
• Proficiency with computer tools including Word/Excel.

Responsibilities

• Schedule and perform preventative maintenance at the property.
• Coordinate daily maintenance operations and supervise the team.
• Train and coach maintenance staff; review performance.
• Handle inspections and ensure property meets standards.
• Manage vendor/contractor relationships and quality control.
• Respond to after-hours emergencies on a rotation basis.

Skills

Communication skills

Customer service

Leadership

Organizational skills

Problem solving

Tools

Yardi

MS Word

MS Excel

Job description

Location: The Fields - Tigard, OR

At Mission Rock Residential, we believe that where you live matters - and so does the team that makes it feel like home.

Job Type

Full-time

Description

Location: The Fields - Tigard, OR

At Mission Rock Residential, we believe that where you live matters - and so does the team that makes it feel like home.

We are more than a property management company- we're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You'll Do

The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company's established standards and any applicable laws.

Your Day-to-day May Include

• Schedule, monitor, and/or perform preventative maintenance at assigned property
• Coordinate the day-to-day maintenance operations of the property
• Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
• Train and coach all maintenance team members
• Participate in diagnosing problems, completing repairs, and general maintenance for the property, which include areas such as HVAC, general electrical, plumbing, swimming pool (if applicable), carpentry, dry wall, exterior structure, and appliances.
• Perform property inspections on a daily basis and maintain cleanliness of the property in partnership with your team.
• Manage vendor/contractor relationship including obtaining and completing quality control.
• Complete property unit turns, painting, drywall, normal wear and tear items.
• Respond to after hours on-call emergencies on a rotation basis.
• Train and coach all maintenance team members

Requirements

• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to comprehend and work within budgetary guidelines
• Knowledge of general property repairs, which may include, as applicable, the areas of HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances
• CPO for Pool Maintenance
• 2 years of Service Manager experience in a garden style property, including management and scheduling of team.
• Proficient with computers and knowledge of Microsoft word and excel.
• Industry experience in Yardi helpful
• Strong written and verbal communication skills
• Excellent customer service and interpersonal skills.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $31.00 - $33.00 plus a $1500 sign-on bonus after 90 days of employment, and includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 11/26/26 if a candidate is not selected by that date later applications may be considered**

Salary Description

$31-$33/hour

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.